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Volkswagen of New Port Richey

Port Richey, FL

2.3
302 Reviews

4719 US Hwy 19

Port Richey, FL

34652

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Showing 302 reviews

September 21, 2019

Thank youuu so much!!!!!! Thank you !! They made my experience here so worth it! I was in & out in a hour and a half!!! They helped me with my horrible deal from suntoyota & go More

by Jocelynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Futrell
September 18, 2019

Hassle free car buying experience. Best car buying experience I've had so far! Josh was friendly, helpful, and expedited the entire process. Thanks for the new ride and we'll be back ne More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Futrell
September 18, 2019

Fantastic experiance Kristina was fantastic, professional, and very knowledgeable about the car. Iwould highly recomend her to help anyone out that is shopping for their n More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Emmanouil
September 17, 2019

Great experience I just want to give credit where it’s due. I had been looking for a particular model car for weeks and spoke/met with quite a few different dealership More

by Javeh42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Shaw, Alain Garcia
September 16, 2019

excellent experience. From the moment we arrived for our test drive to the moment we signed on the line.We could have not asked for better service from JOSHUA as he answere More

by logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Futrell
September 15, 2019

Horrible Business Absolutely horrible business. Most people know and realize that used car salespeople lie. It’s a fact, but this dealership takes it to a whole new lev More

by Bstrickl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Pat Moss
Oct 16, 2019 -

Volkswagen of New Port Richey responded

In this instance we did let this customer down, we failed to verify our inventory by actually going out and physically touching the car to make sure it was here on premises and ready to go. As it was not our intention to mislead unfortunately the car had not been delivered as of yet but had been received in our inventory system, leading to the bad information. We have reviewed our inventory policy with our whole staff to reiterate that we do not confirm the availability of any unit in stock until they have physically verified that is on our lot and ready to be show to a customer. We have reached and apologized to this customer and offered to try to make things right in their eyes.

September 07, 2019

Leasing a New Vehicle was a Delightful Experience Thanks to a Team of 3 we had an Amazing Experience with a Trade + Lease. Profesiional, Thoughtful, Kind, Courteous, Efficient, Easygoing, Fun, Accomm More

by Valinda Cay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Shaw, Aaron Jones, Kristina Emmanouil
September 02, 2019

Great experience My husband and I had a great experience. Josh was very professional, personalble and was able to get into the vehicle we wanted. I would most definite More

by Shawna83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Futrell
August 27, 2019

Great experience! Would definitely recommend!!! Kristina was amazing to work with! She made the hassle of buying a new car easy and fast! She was knowledgeable and assisted me through the whole proc More

by Afroditi625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Emmanouil
August 20, 2019

Customer Care We bought a used 2018 Atlas from Volkswagen of New Port Richey back in May of 2019. After discovering a major leak from the sunroof and brought the ca More

by MrandMrsBucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kelley , Mark Andersen
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