Volkswagen of New Port Richey

Best New Car Buying Experience Ever! Dealt with Teresa Shaw, Internet Sales; Jon Stube, Internet Sales Manager; Christian Lube for delivery, and Aaron Jones for leasing on a new 2019 VW T Dealt with Teresa Shaw, Internet Sales; Jon Stube, Internet Sales Manager; Christian Lube for delivery, and Aaron Jones for leasing on a new 2019 VW Tiguan. A+ for every one of them on a personal and professional level. Ease of dealing through the internet and via text was amazing. Only needed one phone call to Teresa to verify everything was in place. Jon delivered on the deal as promised and beyond. Christian made sure the delivery process went smooth and followed up. Aaron was straight forward and quick with the paperwork. They were absolutely the best team I have dealt with on a professional level - regardless the transaction. The Dealership and deal was so good, my son purchased a new Tiguan two days later and my wife purchased another two days after that. All I can say is, 'Buy from this dealer!!!!'. More

Looking for my next vehicle Mr. Lube, GM and staff were very helpful in helping me find what I was looking for in a vehicle. The process to get the vehicle was first class, as if Mr. Lube, GM and staff were very helpful in helping me find what I was looking for in a vehicle. The process to get the vehicle was first class, as if I had conceirge service even days after purchasing the vehicle. More

Josh is straight forward, extremely easy to work with, professional and will do all he can to accommodate your needs! As a plus, he is pleasant and comfortable to be around and did not waste my time at a professional and will do all he can to accommodate your needs! As a plus, he is pleasant and comfortable to be around and did not waste my time at all! Overall an extremely satisfying experience! Thanks ! More

The dealership was very informative, gave me all the information I needed, and answered all of my questions. Joshua was very helpful from the moment I called for info on a used car on I was interested i information I needed, and answered all of my questions. Joshua was very helpful from the moment I called for info on a used car on I was interested in. Shortly went in after and they got me set up and ready for the dealer. Joshua was very professional and kept me invested from the moment I walked in Best first experience in buying a car hands down, will definitely recommend others to Joshua and the Volkswagen Dealership for whoever's interested in buying a car. More

Great Experience We arrived and were greeted by Vasili Kambouris and requested to test drive the Atlas. From the outset he was very helpful, kind and considerate. He We arrived and were greeted by Vasili Kambouris and requested to test drive the Atlas. From the outset he was very helpful, kind and considerate. He then ran the numbers for us and despite my lease not being up for another 3 months we chose to purchase. The entire process was painless. He is an outstanding sales man. More

Smooth experience from start to finish As soon as I walked in the door I felt like I was in the right place. The customer service was excellent on all levels. The buying process was easier As soon as I walked in the door I felt like I was in the right place. The customer service was excellent on all levels. The buying process was easier than expected and I would highly recommend this dealership. Christian was my sales rep, and proved his knowledge and professionalism throughout the process. More

Great experience Very pleasant atmosphere, very professional, and the salesman Christian Lube was Top Notch. I have been in the car business myself for many years and Very pleasant atmosphere, very professional, and the salesman Christian Lube was Top Notch. I have been in the car business myself for many years and this was a very good experience. Would definitely recommend. More

Best car buying experience ever! This dealership and its staff went above and beyond to make sure that not only we were happy with our vehicle but that the entire buying experience wa This dealership and its staff went above and beyond to make sure that not only we were happy with our vehicle but that the entire buying experience was easy and stress free. Iwona’s product knowledge made selecting the right Atlas for us a breeze and the manager Mark was friendly and did not pressure us. The finance manager made the paperwork an easy process. This was not even close to an all day affair that typically comes with purchasing a car. I could not recommend them enough! More

Superb Service, Outstanding Salesperson It is refreshing to deal with a salesperson who truly has your best interest in mind as a consumer. Iwona was tremendously helpful and a pleasure to It is refreshing to deal with a salesperson who truly has your best interest in mind as a consumer. Iwona was tremendously helpful and a pleasure to work with from start to finish with my recent visit to the dealership. Her knowledge of the ins-and-outs of the Tiguan was very impressive. After speaking with her and having her demonstrate the features I felt like I had a really good idea of what it would be like to own one. If you are considering buying a VW I would highly recommend visiting this dealership. Going on multiple test drives at various dealerships can be a tedious process, but Iwona made the entire experience enjoyable and she will undoubtedly have me as a repeat customer. More

The best VW dealer in Florida I spent a solid 2 weeks shopping around for my car, and in that process I met with at least 6 different VW dealers. This dealership was BY FAR the mos I spent a solid 2 weeks shopping around for my car, and in that process I met with at least 6 different VW dealers. This dealership was BY FAR the most honest, upfront, and gave me their best deal without all the games. Other dealerships were hiding fees and marking up the APR, not these guys. The sales agent, Iwona, was the most professional person I dealt with during my process. I did most of my communicating via text and phone, which not all dealerships like. But she was always accessible, responding in less than a few minutes to anything I asked. She even texted me a few pics of cars that weren't shown on the website, which is the one I ended up buying. It only got better when I arrived at the dealer to sign my paperwork. My wife is 8.5 months pregnant, so they promised me I'd be out in under 2 hrs, but they had it all setup so well I was done in like 45 minutes! The finance guy seemed a little irritated, but he was efficient so I didnt mind. All numbers came out exactly as they promised and the car was prepped and ready for me to go. Finally, one key thing I found impressive was the car knowledge Iwona had. Since I'd been to a handful of dealers I'd heard about this exact vehicle multiple times. But Iwona was able to quickly tell me a bunch of very cool features no one else mentioned. She also really understands the performance and safety specs of all vehicles, because my dad came with me and was asking about their full lineup. We both left impressed. I look forward to returning to VM of NPR for my services because I know ill be in good hands. I will also absolutely be returning here for my next car, and recommending them to anyone who wants an upfront, no nonsense dealer. More