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Volkswagen of Nanuet - Service Center

Nanuet, NY

4.6
77 Reviews

77 Reviews of Volkswagen of Nanuet - Service Center

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November 21, 2024

Great service quick efficient everything explained. Courteous helpful staff. Service unlike any other dealer I have been to. More

by delj107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marcello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flo Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Volkswagen of Nanuet responded

We're delighted to hear that you had such a positive experience with our team at Volkswagen of Nanuet! It's wonderful to know we stood out in providing efficient and courteous service. Thank you for your kind words, and we look forward to serving you again!

November 14, 2024

Great service, fast process for NYS inspection and honored current promotion without issue. Would highly recommend for service. More

by Joe P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marcello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flo Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Volkswagen of Nanuet responded

Joe, thank you for recommending Volkswagen of Nanuet! We're glad to hear our team provided great service and a smooth inspection process. We appreciate your support!

November 04, 2024

My first time at this dealership and I had a great experience. Chris was very helpful. More

by Jonus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Volkswagen of Nanuet responded

Jonus, we are glad that Chris was helpful and that you enjoyed your first visit to Volkswagen of Nanuet! Thank you for sharing and leaving us a five-star review.

October 14, 2024

Overall excellent experience! My service advisor Chris, was so pleasant and accommodating! They certainly understand good customer service! More

by Sadik Rizai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Volkswagen of Nanuet responded

Sadik, we're delighted to hear that Chris and the team at Volkswagen of Nanuet provided you with an excellent experience. Thank you for recognizing our commitment to great customer service!

October 10, 2024

Been going there for quiet sometime, their service Rep are helpful and. Willing to accommodate. This time car had some coolant level issue which Christopher’s team had handle the repair. They could have More

by arp11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Volkswagen of Nanuet responded

We're delighted to hear that Christopher's team went above and beyond to ensure your vehicle was in top shape at Volkswagen of Nanuet. Thank you for trusting us with your car care needs, and we're glad you're happy with the service!

September 15, 2024

Fantastic service. Crew is attentive, waiting area very nice. I feel very confident having my vehicle service here More

by Mgh526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Volkswagen of Nanuet responded

Thank you for the kind words! We're glad to hear that our team at Volkswagen of Nanuet provided fantastic service and made your visit comfortable. We appreciate your confidence in us!

September 14, 2024

Excellent costumer service from woman at dealership! Best I’ve had. It’s hard to find that these days More

by Dawne K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Volkswagen of Nanuet responded

Dawne, we're delighted to hear you had such a positive experience with our team at Volkswagen of Nanuet. Thanks for the kind words!

September 08, 2024

Good service , very clean dealership, ver easy to make an appointment , only negative I think they should clean cars like other dealerships do More

by Wdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Volkswagen of Nanuet responded

Thank you for the feedback! We're glad to hear you enjoyed our service and found it easy to make an appointment at Volkswagen of Nanuet. We appreciate your suggestion about car cleaning and will take it into consideration.

August 26, 2024

The service was professional, courteous and detailed. As a first time customer, my experience was pleasant from beginning to end. My only issue was it took longer than I thought. However, what I didn’ More

by Tgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Volkswagen of Nanuet responded

Thank you for sharing your 5-star experience. We're glad that Chris and the team at Volkswagen of Nanuet provided professional and courteous service, and we appreciate your understanding regarding wait times. If there's anything else we can do to assist you, just let us know!

August 04, 2024

Very attentive staff. Entire process went perfectly. Flo Kelly kept me informed throughout my wait More

by Carman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Volkswagen of Nanuet responded

Carman, thank you for the great review. Flo will appreciate the kind words! We look forward to seeing you again at Volkswagen of Nanuet!

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