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Volkswagen of Nanuet

Nanuet, NY

4.5
145 Reviews
Welcome to Volkswagen of Nanuet We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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6 Hutton Ave

Nanuet, NY

10954

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Showing 145 reviews

April 14, 2023

The service was good, easy to book an appointment online and my vehicle was taken right in. I forgot my coupon at home and they honored the coupon anyway. However I had an inspection done and the paperwor More

by Mfost147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 19, 2023 -

Volkswagen of Nanuet responded

Thank you for sharing your experience with us. We're happy to hear that our team honored your coupon and provided quick service. However, we apologize for any inconvenience caused by the issue with the airbag light. We appreciate your feedback and will work to improve. Please reach out to us if we can be of service now. Thank you, Customer Care Team - (877)-811-9330

April 04, 2023

very nice person! !!! nice nice nice nicce nice nice nice nice nic nice nice nice More

by shehuarben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 05, 2023 -

Volkswagen of Nanuet responded

We're happy to hear you enjoyed working with our team! We hope to see you again at Volkswagen of Nanuet!

March 28, 2023

This dealership tried to do a bait and switch and thought I would take a car that was not even safe to drive. They inspected it knowing the tires were unsafe and the brakes were bad. Stay away from this deal More

by Pmann4575
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred, Josh and Crystal
Mar 29, 2023 -

Volkswagen of Nanuet responded

We sincerely apologize for any miscommunication made on our end. We strive to deliver a seamless and transparent purchase experience for our guests, and it is never our intention to mislead them. Customer safety is our top priority and we would appreciate the opportunity to speak with you to see what we can do to help straighten things out. We will search for your contact information, but in case we are unable to locate it, please feel free to give us a call. Thank you, Customer Care Team - (877)-811-9330

March 18, 2023

Mo was so helpful in finding me the vehicle that I was looking for. She kept me informed on the delivery date and made sure all was in order so I could come in and drive off with my new Tiguan. She went More

by Julieporcelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Mar 20, 2023 -

Volkswagen of Nanuet responded

Thank you for reviewing us, Julie! We are so glad to hear that you had such a successful purchase experience working with Mo and the Volkswagen of Nanuet team. Drive safely in your new Volkswagen Tiguan, and we hope to see you back again down the road!

March 13, 2023

Clean, friendly, and accommodating. Always kept me apprised of where my car was in the process of service. More

by aeroman28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 13, 2023 -

Volkswagen of Nanuet responded

Thank you for reviewing Volkswagen of Nanuet! We truly appreciate your feedback and hope to see you again!

March 12, 2023

Great Service. Chrys Kenney did an outstanding job for me. Very valuable asset for this dealership. Very reliable. More

by olimpia2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
Mar 12, 2023 -

Volkswagen of Nanuet responded

The team at Volkswagen of Nanuet loves seeing great reviews, thank you! We'll be sure to share your kind words with Chrys, and hope to help with any future automotive needs. Enjoy the new ride!

March 08, 2023

Honorable and courteous advisor. Did everything possible to complete job on my car. Very pleased with the worked performed More

by spnzdwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarazia
Mar 08, 2023 -

Volkswagen of Nanuet responded

It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Volkswagen of Nanuet.

March 07, 2023

Stay away from this dealership! They sell damaged cars and flood cars. I just purchased a flood car from them and found out 5 days later. When I went back to give it back, they turn More

by salspro
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Colin, Fred, Leslie, George
Mar 08, 2023 -

Volkswagen of Nanuet responded

If there was a mistake on our end, then we sincerely apologize, but we run our business with straightforward and transparent professionalism. Your review is very concerning to read, and we think it's best we discuss your experience with you directly. Please give us a call at your earliest convenience. Thank you, Customer Care Team - (877) 811-9330

Mar 08, 2023 -

salspro responded

I emailed Colin yesterday and he never responded. In my email I said that I was returning the car this week. My attorney advised me that I have 30 days to return the car for a full refund. I called the dealership 5 days after the purchase of the car and I’ve gotten the run around from the management staff, just wasting time. I will be there on Saturday with the car. I kindly ask you to have my deposit that I put down credited back to my credit card. I go my way and you go your way and that ends it. You have my number, you can call me. I’ve spoken to Colin and Leslie and have gotten no call back from Leslie and Colin doesn’t know right from wrong. After knowing he sold me a flood car which is illegal, he basically said sorry it’s been 5 days and loan has been funded and nothing we can do. Shame on the leadership of Volkswagen of Nanuet. This car was for my daughters and they expect my kids to breathe mold and rust chemicals, especially in the hot weather. You put your kids in there for them to get sick, not mine!!

March 02, 2023

The service we received was impeccable and stress free. Our sales consultant, George Yuret was amicable, easy going and knowledgeable. The finance mngrs. Josh & Leslie were efficient and thorough. Addit More

by Michael M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Yuret, Colin Perell
Mar 03, 2023 -

Volkswagen of Nanuet responded

Thanks for the great review of Volkswagen of Nanuet, Michael. The team will appreciate your kind feedback. We are glad to have your trust in our business!

February 28, 2023

Tarazia is a great service advisor. She is prompt with follow ups and clear with communication. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarazia
Mar 01, 2023 -

Volkswagen of Nanuet responded

James, we're elated that Tarazia has demonstrated our commitment to customer service and has been the ideal service advisor for you! Thank you for supporting Volkswagen of Nanuet with a 5-star review. We look forward to your next visit!

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