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Volkswagen of Nanuet
Nanuet, NY
152 Reviews
Welcome to Volkswagen of Nanuet
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 152 reviews
July 10, 2023
Chrys was very professional, and courteous. He got us a loaner car for the duration while my car was being repaired. The services were done as he stated, and for no charge. Highly recommended V He got us a loaner car for the duration while my car was being repaired. The services were done as he stated, and for no charge. Highly recommended VW of Nanuet More
by JohnEg
Employees Worked With
Chrys Kenney
July 10, 2023
Chris was fantastic informative and understanding. He kept me up to date as necessary during the process. He called when indicated when the part needed came in and scheduled the appointment quickly. He kept me up to date as necessary during the process. He called when indicated when the part needed came in and scheduled the appointment quickly. More
by JD
Employees Worked With
Chrys Kenney
July 07, 2023
My sales associate Carl was wonderful, and so was J the finance manager. He went above and beyond for me as for anyone else, I have no words, and they never filled my car with gas, and they never took off finance manager. He went above and beyond for me as for anyone else, I have no words, and they never filled my car with gas, and they never took off the sticker with the barcode on it other than that, I guess my experience was OK. More
by Bellaginalea
Employees Worked With
Other Employees :
Jay he was in finance never got off last name I think his new, but he was awesome, Carl Braunagel
June 01, 2023
An excellent experience, George was very patient since we arrived at the dealership, he helped us speed up the process the same day we left there with the new car arrived at the dealership, he helped us speed up the process the same day we left there with the new car More
by Carlos
May 27, 2023
I left the dealership and was very dissatisfied to find the car had no navigation. I was told it had navigation and the reason why I did not look at the Taos, cheaper vehicle was because I was told it had the car had no navigation. I was told it had navigation and the reason why I did not look at the Taos, cheaper vehicle was because I was told it had no navigation. Upon reviewing the car on the Volkswagen site I found that automatic lift back was standard. I asked Chrystal about the automatic liftback and she said tiguan does not have this option but i could look at the Atlas, more expensive larger model. when we sat in the car for her to show me the vehicle, she spoke about the nav. coming up on the dash behind the steering wheel. When we pressed the nav. on the console..... " This car is not equiped with navigation" I asked Chrystal about the navigation and she told me to download the app. No dice. I texted chrystal and called the dealership and spoke to Josh the manager and he blew me off. So honestly this was a dishonest sale and I’m not happy. Looking forward to getting out of the vehicle since I just had spinal fusion and the lift back is a pain. Also no internet while phone is plugged in. Phone is plugged in because the car has no navigation. But I could purchase a hot spot. WTH Just completely aggravated. More
by FINKELYND
May 16, 2023
Crystal and Colin made the whole car buying process seamless at VW of Nanuet. I went there to trade in my lease for another lease. Colin and Crystal were both knowledgeable, honest and swift with the w seamless at VW of Nanuet. I went there to trade in my lease for another lease. Colin and Crystal were both knowledgeable, honest and swift with the whole process. I called Colin at 9am on a Saturday and got my car the same day! Colin "heard" me and EXACTLY knew what I was looking for and needed. He honored the deal and kept his word. Crystal was super efficient with paperwork and setting up my insurance via the GEICO app. Crystal has also gone above and beyond the walls of VW Nanuet to answer any other questions that I had after leaving the dealership. Leslie was also efficient in making sure I got out of the dealership in timely manner! Thank you for making this an easy breezy process! One of the fastest dealership experiences to date! Thank you everyone at VW of Nanuet! More
by bless m
