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Volkswagen of Nanuet

Nanuet, NY

Overview
Employees
Reviews
Vehicles
4.5
152 Reviews
Welcome to Volkswagen of Nanuet We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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6 Hutton Ave

Nanuet, NY

10954

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Showing 152 reviews

October 10, 2023

I had a good experience with this service center. The advisor who handled my appointment was professional and courteous. More

by Duane C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Luquis
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Oct 10, 2023 -

Volkswagen of Nanuet responded

Duane, we're glad to know you had a good experience at our Volkswagen of Nanuet service center. Thanks for acknowledging the professionalism and courtesy of our team!

September 26, 2023

Had a problem with my 2014 Eos roof stuck open Andrew took it in diagnosed the problem had it fixed promptly very courteous, great communication and service More

by Richard.Caffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Luquis
Report | Print
Sep 26, 2023 -

Volkswagen of Nanuet responded

Richard, we're glad to know Andrew and our team at Volkswagen of Nanuet were able to promptly fix the issue with your Eos roof. Thanks for highlighting our service and communication!

September 23, 2023

Andrew is always a pleasure to be around and makes us feel welcome all the time at Volkswagen More

by Rajbalkishun03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Luquis
Report | Print
September 23, 2023

When notified of a minor issue, Andrew addressed it quickly and with professionalism.This approach builds goodwill and will payoff. More

by John_A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Luquis
Report | Print
Sep 25, 2023 -

Volkswagen of Nanuet responded

John, it's great to know Andrew was able to address your concerns promptly and professionally at Volkswagen of Nanuet. We appreciate the feedback!

September 20, 2023

Superb dealership. Knowledgeable staff, clean facility. I highly recommend them. I had a real pleasant experience. More

by Mgh526
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Perell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oudai Radi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

Volkswagen of Nanuet responded

We're so glad to know you had a pleasant experience at Volkswagen of Nanuet! Your recommendation means the world to us. Thanks for highlighting our knowledgeable staff and clean facility. We look forward to serving you again in the future!

September 17, 2023

Absolutely amazing place, clean and beautiful, just purchased my second vehicle here and Oudai was so helpful and knowledgeable, they did have the vehicle I wanted in stock as it just came out the 2024 More

by Luke Nicaj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oudai Radi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Volkswagen of Nanuet responded

Luke, we're delighted to know you had a great experience at Volkswagen of Nanuet and that Oudai was able to assist in getting your 2024 Volkswagen Atlas Cross Sport SEL! We appreciate the positive feedback. Enjoy your new ride!

September 15, 2023

Chrys has an amazing personality plus very professional. I am very satisfied with the service. More

by michellemorrison969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
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Sep 18, 2023 -

Volkswagen of Nanuet responded

Michelle, thank you for sharing your kind words for Chrys! We are happy to hear you are satisfied with the service you receive from the Volkswagen of Nanuet team. See you next time!

September 10, 2023

Service Advisor Chrys was awesome and understanding. Service department said 2 computers were bad for total repair of $4,000. Neighborhood mechanic found it was just ground problem and blown fuses. They More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sterling Mckenzie, Chrys Kenney, Andrew Luquis
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Sep 11, 2023 -

Volkswagen of Nanuet responded

Kevin - Despite Chrys' efforts, we are sorry to hear that you did not feel our service recommendations were adequate. It is our goal to keep our pricing fair and reflective of our team's top-tier workmanship and it's disappointing that we left a different impression. If you're open to it, we would like the opportunity to address your concerns directly. Please reach out to our Customer Care team at CustomerCare@VWNanuet.com to continue this conversation. Thank you.

September 07, 2023

Andrew was very informative and helpful. We were disappointed in the length of time it took to fix the issue while we had an appointment. More

by cortney.pascale
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Luquis
Report | Print
Sep 08, 2023 -

Volkswagen of Nanuet responded

We appreciate your feedback and are glad to know Andrew was helpful. However, we're sorry for the extended wait time during your appointment - that's not what we aim for. We'd like to discuss this further with you if possible so please feel free to reach out at any time. Thank you, Customer Care Team - CustomerCare@VWNanuet.com

September 04, 2023

Andrew is amazing! He is kind and has great follow up, always keeping you informed of the service status. More

by TGold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Luquis
Report | Print
Sep 05, 2023 -

Volkswagen of Nanuet responded

We're delighted to know that Andrew and our team provided you with excellent service at Volkswagen of Nanuet! Thank you for your kind words and we look forward to assisting you again in the future. Safe travels!

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