Volkswagen of Nanuet

Chrys has an amazing personality plus very professional. I am very satisfied with the service. I am very satisfied with the service. More

Service Advisor Chrys was awesome and understanding. Service department said 2 computers were bad for total repair of $4,000. Neighborhood mechanic found it was just ground problem and blown fuses. They Service department said 2 computers were bad for total repair of $4,000. Neighborhood mechanic found it was just ground problem and blown fuses. They fixed car for $400. More

Andrew was very informative and helpful. We were disappointed in the length of time it took to fix the issue while we had an appointment. We were disappointed in the length of time it took to fix the issue while we had an appointment. More

Andrew is amazing! He is kind and has great follow up, always keeping you informed of the service status. He is kind and has great follow up, always keeping you informed of the service status. More

They gave me the best service I have ever had. They are very professional and very respectful, I will recommend them to anyone that I know. Let me say thanks to them again. Nice people and nice te They are very professional and very respectful, I will recommend them to anyone that I know. Let me say thanks to them again. Nice people and nice team. Very reliable More

It was easy enough to negotiate except they didn’t live up to the promise of no hidden fees, and an accessory I was promised in the deal has yet to arrive two weeks later. up to the promise of no hidden fees, and an accessory I was promised in the deal has yet to arrive two weeks later. More

They are very helpful they help you so much all the people who’s working there very sweetheart people who’s working there very sweetheart More

Very pleased with the work they've done on my car. The was done in timely manner and they said it would be done it was done. The was done in timely manner and they said it would be done it was done. More

Prompt polite efficient kind, clean facility, good coffee, Chris explain to me correctly and deliver the car back in order coffee, Chris explain to me correctly and deliver the car back in order More

The service team is terrible! ! They do not care about your ongoing issues with your new car. The tires have been losing air. When I brought it in, they assured me they checked eac ! They do not care about your ongoing issues with your new car. The tires have been losing air. When I brought it in, they assured me they checked each tire and rotated them. THEY DID NOT!!!! Within 5 miles of driving the car the air loss in tires came up. When I returned to correct the issue, they did rotate tires because I now marked them. AGAIN there is another indication of loss of air. The service man told me when you hit a pothole you may lose a pound of air. With all our potholes in NY all our tires would be flat. Upon returning again a manager tells the service man that my tire should be replaced. Of course I am happy and return the next day believing I was getting a new tire. NOT!!! I had to pay. I now head north for vacation. GUESS WHAT???? I am warned about tire air loss. When I return I will be contacting my lawyer, better business bureau and Channel 7 on my side. Don’t have your VW serviced at Nanuet!!!!!!! More