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Volkswagen of Lee's Summit

Lee's Summit, MO

3.1
361 Reviews

2225 NE Independence Ave

Lee's Summit, MO

64064

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Showing 361 reviews

December 30, 2019

My initial interaction with Lee's Summit VW didn't start off great and I should have taken that as a sign. I had texted a few questions and got no specific answers. The salesman ended the conversion by sayi More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt, Jamel, Mitch
December 21, 2019

Very very poor service. Didn’t want to do anything to make a deal happen. I am unimpressed with this place. It was very insulting to even go to this place. More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hailey
December 19, 2019

Mitchell made sure that I got a great deal on a great certified Tiguan. It was the right car at the right price the first time making the wold process easy and quick More

by jms_2013
Recommend Dealer
Yes
Employees Worked With
Mitchell Alley
September 24, 2019

Regret I went here knowing what vehicle I wanted and knowing what I wanted for my trade in. I viewed online inventory to make sure the vehicle I wanted was s More

by ijfolsom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andres Ozorio
June 20, 2019

Unwanted mail and emails from dealership I took my 2015 VW Jetta in for an oil change and to install new tires I brought with me. This was my first time at this dealership. When I arrived, More

by Unwanted Soliciting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
June 07, 2019

Terrible business practices Allows us to drive an hour only to lie that a car sold that they later posted for more $$$..... Slick Ion is sketchy watch out More

by F150shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ion or eon.... guy that wears green skinny pants
April 30, 2019

Best Dealership Very happy with Volkswagen Lee's Summit very friendly dealers/staff they will make sure to get you in a vehicle I highly recommend this place if you More

by Raphael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Abuhl, Anthony Woodruff
April 22, 2019

Deals and more Deals The Dealership overall was very nice. We were welcomed the moment we walked in. I received free popcorn and hot chocolate while I waited to be seen. C More

by Huff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaila Hughes, Christopher Abuhl
April 18, 2019

Once shame on me..twice shame on them Originally leased a vehicle here and was completely taken advantage of by just telling me what I wanted to hear in order to make the sale. Decide to More

by Steve
Recommend Dealer
No
Employees Worked With
Gwen Creel
Apr 24, 2019 -

Volkswagen of Lee's Summit responded

Steve Our goal is for all of our guests to have a truly exceptional experience. I sincerely apologize that we let you down and did not provide that for you. I would like to discuss your experience in further detail. Could you reach out to me at 816.600.4224? Thank you, Sheryl

April 05, 2019

Completly satisfied I bought a 2013 Toyota Camry from Lee's Summit VW and was completely satisfied with the dealership and especially with their salesperson, Kristina Gra More

by Earl2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Graves (Salesperson) Scott (Service Manager)
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