Volkswagen of Lee's Summit
Lee's Summit, MO
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Sam Tinajero and the Sales staff are the best My wife and I were looking for a car. Sam Tinajero was the best sales person I encountered at any of the dealers I encountered. She took the time to u My wife and I were looking for a car. Sam Tinajero was the best sales person I encountered at any of the dealers I encountered. She took the time to understand what we needed and provided the right solution. She was responsive to questions and her approach to sales was highly professional. Ask for Sam and she will take good care of you. More
First VW Owner My wife and I decided to give Lee's Summit Volkswagen a try and they delivered! Kristina was fantastic through the entire buying process. She was VERY My wife and I decided to give Lee's Summit Volkswagen a try and they delivered! Kristina was fantastic through the entire buying process. She was VERY honest, very helpful, and made the experience more fun than any other dealer we have been to! She treated my wife and I both with the up most respect and was great to work with! She honestly had us at "Launch Control"! They got us a great deal on our trade and their prices were exactly what we were looking for out of a new vehicle! We were given a full tour of the dealership and it is very clean compared to other dealerships we have been to in the past. This is our first VW and it won't be the last one we buy from this dealership! More
Service and Up front Steve, Sam T., and David (from finance) were helpful, supportive and Up front. I went in to trade-in my car and they gsve me what I needed and helped Steve, Sam T., and David (from finance) were helpful, supportive and Up front. I went in to trade-in my car and they gsve me what I needed and helped me get a 2018 Jetta and payments where I needed them to be. Thank you! More
Davis was awesome The customer service was great from especially Davis Acuff to the sales managment. thank you so much we love our new passat. Thumbs up from us The customer service was great from especially Davis Acuff to the sales managment. thank you so much we love our new passat. Thumbs up from us More
VW Lee’s Summit 2018 Atlas | Ask for Davis! I have purchased a lot of cars in my day, and I’ve had the most amazing experience with VW Lee’s Summit and Our salesman Davis Acuff. I’ve been in sit I have purchased a lot of cars in my day, and I’ve had the most amazing experience with VW Lee’s Summit and Our salesman Davis Acuff. I’ve been in situations were I felt I was dealing with dealers that weren’t knowledgeable or I felt pressured to buy. I didn’t feel any of that age VW. Davis was so informative and made the experience fun. I would absolutely buy again from here. More
2018 Atlas Owner After many hours of research both online and talking to mechanics, we narrowed our mid-size SUV search down to 2 competitors and the Atlas. We drove After many hours of research both online and talking to mechanics, we narrowed our mid-size SUV search down to 2 competitors and the Atlas. We drove down 2 hours to Lee's Summit VW because of a large inventory size and they were the closest to where we lived that had an Atlas with 2nd row captain seats. After test driving the Atlas, we decided that we had to look no further. The purchasing process took longer than usual, almost 3 hours. We were not pressured and were very informed throughout the process. Matt and Davis found the perfect match in the VW system for what we wanted, in the color we wanted. We were pleasantly surprised when Davis sent us home with a loaner vehicle until we got our new Atlas. We found out a couple of days later that the Atlas had already been sold. Davis went to work and found another one within our parameters, but we had to compromise on color (drive on gravel roads frequently). Davis handed over the keys a few days later. We have been enjoying the Atlas ever since, despite the color!! Thank you for a pleasurable buying experience Matt and Davis!! Positive: Great product for a 1st generation vehicle; Standard 6 year/72,000 bumper to bumper warranty and 3 year 36,000 roadside assistance; Dealer warranty extensions are reasonably priced; Matt and Davis were easy to get along with and were very informative throughout purchasing; Nice building with a very good setup for service and parts; Full tank of gas for trip home; Loaner vehicle while we waited on new Atlas to arrive Neutral: Time it took for settling on vehicle and price; Knowing what options are in each trim package; Me drinking way to much coffee!! Negative: More
Awesome Very helpful, friendly, awesome people. They made sure I left in a car, in my budget and a great fit for me and my family. Very helpful, friendly, awesome people. They made sure I left in a car, in my budget and a great fit for me and my family. More
I needed a car other places said no and didn't try this plac The people I worked with really worked hard and cared about getting me in something a driving away that same day. Everyone was real friendly and I was The people I worked with really worked hard and cared about getting me in something a driving away that same day. Everyone was real friendly and I was very satisfied. More
Great buying experience! As we were from out of town, they worked with us online or via the telephone to iron out all the details! We spoke with and met the director of the As we were from out of town, they worked with us online or via the telephone to iron out all the details! We spoke with and met the director of the dealership upon our arrival. This speaks volumes to the professionalism, friendliness and commitment to making the buying experience more personable. More
Fast service! This was a great dealership! The whole process was very quick and smooth. Would definitely recommend to a friend. Thanks for making this process so ea This was a great dealership! The whole process was very quick and smooth. Would definitely recommend to a friend. Thanks for making this process so easy for me. More