Volkswagen of Lee's Summit

Great service They did a great job of making us feel comfortable through the whole process. They also did a great job of listening to what we wanted and staying wit They did a great job of making us feel comfortable through the whole process. They also did a great job of listening to what we wanted and staying within our budget. More

Awesome When i came into the dealership i had the attitude that i did not want to look at anything but a escalade are a similar used vehicle i had very bad ex When i came into the dealership i had the attitude that i did not want to look at anything but a escalade are a similar used vehicle i had very bad experance with a couple of dealerships before here kristina made me feel at ease right away and i ended up looking at several vehicles and ended up buying a atlas she went far and beyond for me. More

Great team They were really informative and help me pick out the car of my dreams. No problems at all got it done the first trip great service They were really informative and help me pick out the car of my dreams. No problems at all got it done the first trip great service More

Best experience Gwen was my sales lady she sold me my VW Beetle and she showed me everything I needed to know about my new car. She's awesome! Gwen was my sales lady she sold me my VW Beetle and she showed me everything I needed to know about my new car. She's awesome! More

VW what a nice surprise Personable-Transparent and honest. Explained my situation in simple terms and worked out a deal we were both happy with. I never considered a lease b Personable-Transparent and honest. Explained my situation in simple terms and worked out a deal we were both happy with. I never considered a lease before- the option fit my situation (divorced and upside down on my vehicle) - it’s always a nervous situation but Josh walked me through the pros and cons and in the long run I’m protected and I have a dependable vehicle! More

BUYER BEWARE **EDIT 12/10** Make sure to remove ALL personal info from you car, as VW will not take the time to look through or clean your car. I have the previous **EDIT 12/10** Make sure to remove ALL personal info from you car, as VW will not take the time to look through or clean your car. I have the previous owners info and many things I should not know. And I have complained about my key fobs since I got them, and all I got was "you can still use the doorhandle." Very poor service. **EDIT 12/9** (Buyer beware. When Sam got me to look at purchasing a vehicle with VW I was upset because I was 6k upside down on my current loan. She said with this VW I would be a lot closer to positive equity. Well my Jetta is only valued around 9K, but my credit just got hit with a 23K loan. So Same said I would be closer to positive equity, and yet I am now 14k upside an auto loan. Avoid VW Lee's Summit if you can. This experience has continued to become a nightmare day by day.) *EDIT 12/8* (turns out VW does not like honest reviews on Google. Recieved a call begging me to change it to 5 stars. I'm sorry but an honest review is HONEST. It would take some real magic for me to give them 5 stars after all of this.) While I am truly happy with my saleswoman Samantha and her team manager. The rating is due to the service department. I purchased the vehicle on Black Friday, which Samantha went truly above and beyond to get me approved. But now, it has been 13 days, and I have yet to drive the car I have purchased. When I signed the paperwork, I noticed it had an open recall and VW was going to fix it for free, and it should be ready next Wednesday. Wednesday comes around, I get told to come in and it's ready to go. When I get there, I am then told its rims are bent and they are waiting for the new ones to come in, so its actually not ready. So on Monday 12/3 I call service to get an update, and they tell me I have no authority to get an update on my vehicle and I need to contact my saleswoman, EVEN though I can provide the vin and everything. So I go down to VW and Sam tells me service has not given her an update. But she checks again and they wheels should be in on Wednesday. It is now Wednesday night and my car is still not ready, yet the 30 day tag they provided me is still running up. So, xxxxxxto sales team for working so hard and being there for me. But steer away from Service. You'll never see your car.... More

Great experience I was treated with respect didnt feel pressured by my sales rep Kristina she answered my questions and made the. Experience pleasant & comfortable.&#1 I was treated with respect didnt feel pressured by my sales rep Kristina she answered my questions and made the. Experience pleasant & comfortable.😋I bought my last beetle from this dealership 2 yrs. ago Thank you More

Top-shelf experience I've made three previous visits to this dealership, and spoke with Chris each time. His professionalism is outstanding, and I can tell he genuinely ca I've made three previous visits to this dealership, and spoke with Chris each time. His professionalism is outstanding, and I can tell he genuinely cares about my vehicle and financial needs. I will certainly be back when my lease is up, and look forward to working with Chris and the entire VW Lee's Summit staff! More

Got what I was looking for Needed a fuel efficient vehicle for work commute. Originally looked at used cars however a new vehicle was cheaper so we went with a 2019 jetta. Gets Needed a fuel efficient vehicle for work commute. Originally looked at used cars however a new vehicle was cheaper so we went with a 2019 jetta. Gets great fuel mileage like i needed. Sales man was helpful and not pushy They even helped me get into a program that helped include sales tax into vehicle price and are getting my tags for me so i dont have to sit at dmv. Im very pleased with everything overall. More

One happy customer We were so pleased with our service that we bought two cars within two weeks. One of the main reasons we returned was the great service received fro We were so pleased with our service that we bought two cars within two weeks. One of the main reasons we returned was the great service received from our sales person Chris Everhart. He was very patient when I kept wanting to try different cars. He painted tension to what we requested and our needs. We did not feel rushed was also surprised that every visit the finance staff Steve even remembered Us. More