Volkswagen of Lee's Summit

Best vw in Kansas city. Nate is the best salesman. Check em out. Purchased many here. Nate is the best salesman. Check em out. Purchased many here. More

Absolutely the worst. They have z3ro integrity, will lie none stop. No management gives a crap, the owner you won't see as he hides, they add extras on your purchase witho They have z3ro integrity, will lie none stop. No management gives a crap, the owner you won't see as he hides, they add extras on your purchase without consent. Avoid this lying place. More

Cory was so very helpful & knowledgeable about the VW Tiegua. Terry & Vickie Brock purchased a VW on Saturday March 23, 2024 after test driving a few cars. We are very please to have Cory as a dealer who Tiegua. Terry & Vickie Brock purchased a VW on Saturday March 23, 2024 after test driving a few cars. We are very please to have Cory as a dealer who was extremely kind & caring. All his upper management were so extremely helpful & working with us on the financial part. More

Quinn Talbert, is an expert. Could not have a better car buying experience. Thank you. Could not have a better car buying experience. Thank you. More

I got hooked on a bait and switch which entailed the salesman showing me a 2020 Tiguan (LOADED) and a 2023 Tiguan (basic). After test driving both, I asked to see both vehicles on paper to see what the salesman showing me a 2020 Tiguan (LOADED) and a 2023 Tiguan (basic). After test driving both, I asked to see both vehicles on paper to see what the costs would entail. I was told I should get the new vehicle because it has a deal for 0% APR. After much back and forth, I was told that they could get things going for a much higher payment than I told them I could afford. I spoke with my husband when we decided the zero APR was too hard to turn down and accepted the deal for the 2023 Tiguan. Only when I was taken back to the finance office did I see that I was not getting a zero APR because they told me I couldn't afford the payment. I felt pressured to sign all the paperwork. In the beginning my salesman asked me what color I wanted my vehicle, and I told him I wanted a black vehicle. The 2020 Tiguan which I test drove first was Gray and I knew that going in. I thought the brand-new Volkswagen Tiguan was black and didn't find out it was Gray until the next day because I bought the car at night. That was a bad decision on my part. The whole thing was a bad decision and when I contacted the dealership, they did nothing to help me. I have now doubled my original car payment and I'm in a vehicle that I absolutely do not love. Sheryl Yankee (Customer Service) is rude, condescending and not helpful. After speaking with her at length, while having her talk over me, she told me that she would have Tio (Thompson is his name), the finance manager contact me. He called me that evening and we spoke about what had happened and the bad feelings I have about how the sale went down. He said he understood and that he was going to talk to his manager because I had asked for the $500 back that I put down. I felt great after speaking to him. Unfortunately, it was short-lived. I hoped I would receive a good faith agreement with the dealership. He told me he would call me at 2:00 PM the next day. He never called. After waiting a week, I left a message on his voicemail and still heard nothing back. This is hands down the worst experience I've ever had buying a car. At this point this looks like my last Volkswagen purchase. I am sour from the entire experience. I’ve warned my family and friends. Please be warned, this could happen to you as well. On a more positive note, their service department is amazing. They are helpful, knowledgeable, and respectful. I will continue to have my vehicle serviced there but I will never buy a vehicle from VW Lee’s Summit.. More

VW of Lees Summit is the real deal. Mike Rivera provided great service. He was honest, genuine, and knowledgeable. Awesome experience! Mike Rivera provided great service. He was honest, genuine, and knowledgeable. Awesome experience! More

This is great dealership good service sales and people michael riveria is a great salesman. michael riveria is a great salesman. More