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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
387 Reviews

387 Reviews of Volkswagen of Duluth - Service Center

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December 03, 2022

Very accommodating Prompt service. Absolutely no complaints. Extremely satisfied. My service person was helpful and friendly. More

by berr1jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for letting us know that you are satisfied with the service you received on your Volkswagen. The great review is appreciated.

December 02, 2022

There was nothing I was disappointed with, my ride home from the shuttle, the video of the inspection, updates from Whitney, the great mechanical work, most of it under warranty. I am very pleased More

by jkiel3338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Podgorak
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for letting us know your visit with our service department was pleasant. We're glad the shuttle service helped out and that you enjoyed the video communication.

December 01, 2022

The one-year servicing under warranty was great. Listened to my concerns and addressed them during the service time. Very happy with results. More

by jandcph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for the 5-stars! Your satisfaction with our service department is our top goal!

December 01, 2022

Everyone is friendly and eager to assist. I enjoy the easy going atmosphere when I have to wait. Most of all, I appreciate how kind my interactions are with every team member. More

by mistybosteder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Montecalvo, Drew Mosher, Whitney Podgorak
Dec 01, 2022 -

Volkswagen of Duluth responded

Thank you for this excellent review of your visit with our VW Service Department. Making sure you have an enjoyable experience is always our goal. Thank you for the support!

November 29, 2022

friendly staff easy to get a hold of will continue to go there. this is fifteen More

by joshua.m.ripley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen, Whitney Podgorak
Nov 30, 2022 -

Volkswagen of Duluth responded

Thank you for the 5-star review! Your continued support is appreciated.

November 26, 2022

Service was good. We did have to wait a long time for a shuttle to our hotel but the car was taken in just a few minutes past the appointed time. Communication with ou More

by ghoskins53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Volkswagen of Duluth responded

Thank you for taking the time to review our service department. It's great to hear that you had a satisfactory visit and we appreciate your support.

November 25, 2022

Always a good experience. My car’s service needs are well taken care of at VW of Duluth. More

by davidaslyn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Podgorak
Nov 28, 2022 -

Volkswagen of Duluth responded

Thank you for your continued support of our service department. Your review is very appreciated.

November 23, 2022

Excellent service! By far the easiest and most pleasant experience I’ve ever had. Everyone one staff was very friendly and the status of my vehicle was communicated thr More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen, Whitney Podgorak, Ethan Ziliak
Nov 28, 2022 -

Volkswagen of Duluth responded

Thank you for the great review of your experience with us. Your continued support is very appreciated. Have a great week!

November 20, 2022

They promptly got our Atlas in & out & the waiting area is very comfortable. The video the service department shares while the vehicle is being worked on is pretty neat also. More

by klwoodhull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Volkswagen of Duluth responded

Thank you for bringing your VW Atlas for service. It's good to know you enjoyed the video and stayed comfortable during your visit.

November 19, 2022

Stopped by the dealership to get a wiper blade arm looked at that stopped working. They got me in immediately with no appointment and had a service tech look at the vehicle right away and fix the issue. In a More

by Emccort
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reed Patterson, Nick Montecalvo
Nov 21, 2022 -

Volkswagen of Duluth responded

Thank you for using the VW of Duluth service department for your vehicle maintenance. Getting our valued customers in and out quickly is our priority. The 5-star review is appreciated.

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