Volkswagen of Duluth - Service Center

Good solid work. However, 2 items I would like to note. 1, the door trim on the drivers side rear door was not fully buttoned in. I’m not sure why this was pulled However, 2 items I would like to note. 1, the door trim on the drivers side rear door was not fully buttoned in. I’m not sure why this was pulled out, given the work being done. It seems out of scope. 2, it seems when I go, there is always another issue found. It would be beneficial to fully understand all issues and tackle them at once rather than piece-meal. Fair, honest work. I am satisfied. However, it would be nice to see the items above addressed. More

Service was good, great communication, Dan Hoffman is very professional. Too bad the VW is falling apart. very professional. Too bad the VW is falling apart. More

Ready. Prompt, Thorough. Current on recalls. Good maintenance advice. Friendly staff. Clear communication. clean facility Prompt, Thorough. Current on recalls. Good maintenance advice. Friendly staff. Clear communication. clean facility More

The dealer is has overall a good customer service, very accommodating and very efficient service. accommodating and very efficient service. More

Spent 2 hours for them to tell me alot of issues i already knew. Reconnected a knob, and left one disconnected so i had to come back. The issues they found on their full inspection were not issues aft already knew. Reconnected a knob, and left one disconnected so i had to come back. The issues they found on their full inspection were not issues after having done them myself, or finding another mechanic to get a second opinion. More

Fast service and staff was very helpful and accommodating. I would recommend to others! Thank you accommodating. I would recommend to others! Thank you More

Great customer service; the inspection video was a really nice touch. I liked seeing what they were seeing. nice touch. I liked seeing what they were seeing. More

Great customer service! Easy, and comfortable dealership to approach to get my new car serviced! Easy, and comfortable dealership to approach to get my new car serviced! More

The staff at VW of Duluth are always kind. It was easy to schedule repair after diagnostics were completed. A friendly shuttle driver provided free transportation during service. I would defin It was easy to schedule repair after diagnostics were completed. A friendly shuttle driver provided free transportation during service. I would definitely recommend VW of Duluth. More

Very very friendly staff. I was trested with yhe upmost respect and felt very welcome. My car is running besutiful! I was trested with yhe upmost respect and felt very welcome. My car is running besutiful! More