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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
422 Reviews
Call Service Center (218) 623-6951

422 Reviews of Volkswagen of Duluth - Service Center

Sort by
July 17, 2023

It was a good experience as always. It was just for an oil change so no hard decisions. More

by bfolger5580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
July 14, 2023

Serina went out of her way to make sure we were satisfied with our deal she was great! More

by mikerocklin50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sepccio
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Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for this awesome shout out of Serina. Your review is very appreciated.

July 14, 2023

The service was great, fast, and the representative who helped me was awesome. Great experience, happy to be a customer. More

by seandalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for your great review and it's awesome to hear you are a happy VW of Duluth customer. We appreciate your support.

July 14, 2023

I went in with a chip already on my shoulder, they knocked it off and made the visit fantastic! More

by mrmsharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keary Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen
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July 13, 2023

Absolutely frustrated! Took 5 weeks just to look at car then we got conflicting information from the service team. One person told my daughter and myself that we could dr More

by ggillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 13, 2023

They were great, they took care of the issue and did a fine inspection of the car. It was all covered under warranty, and I hope the start stop button continues to work well. More

by mmadden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for your great review and we're glad your concern was covered under your VW warranty as well.

July 10, 2023

Great professionals direct and clear! Thanks! Would recommend to a friend no problem. I especially liked Danielle’s professionalism and attitude. He looked like he belongs there. More

by BUDDYLMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Report | Print
Jul 10, 2023 -

Volkswagen of Duluth responded

We love to hear that you would gladly recommend our service department to your friends! Thank you very much for this great review and we look forward to seeing you in the future.

July 06, 2023

Good to have a Volkswagen mechanic. It took a bit longer than a Valvoline venue More

by arm4757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Volkswagen of Duluth responded

Thank you for your review. While speed is always a goal, quality work is our top priority and we appreciate you understanding that it took a bit longer. Thank you very much for bringing your VW to us for its service needs.

July 04, 2023

I have yet to find any problems that would cause me to change my thoughts that the service is nothing but excellent. . More

by dandj_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Jul 05, 2023 -

Volkswagen of Duluth responded

It's great to know that you had a excellent experience with our team while having service on your Volkswagen. Thank you very much for this review and we look forward to seeing you in the future.

July 03, 2023

The service was through and good. And the people were very friendly and very helpful. More

by mgfuhr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen
Report | Print
Jul 05, 2023 -

Volkswagen of Duluth responded

Thank you for this great review and we appreciate you placing your trust in our service department for your vehicle needs. We look forward to seeing you in the future.

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