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Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,539 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,539 Reviews of Volkswagen of Downtown Chicago - Service Center
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March 05, 2021
The service center kept me informed regarding the status of my vehicle. The service for my vehicle was done in a timely matter. Excellent work! of my vehicle. The service for my vehicle was done in a timely matter. Excellent work! More
by OWEGO3CHICAGO
Verified CustomerEmployees Worked With
March 02, 2021
I had the opportunity to work with Gerardo, and he was terrific! He provided top-notch service as explaining the whole process from dropping off the car to pick-up. He kept posted about time and went beyo terrific! He provided top-notch service as explaining the whole process from dropping off the car to pick-up. He kept posted about time and went beyond to make sure that my insurance would cover the service! Highly recommend! More
by andreluelsdorf
Employees Worked With
Anthony Bermeo, Gerardo Negrete
March 01, 2021
The service is friendly and the work is expertly done. Everything is and handled according to COVID protocols. They provide pick up and drop off an no extra charge. I was very pleased with their servic Everything is and handled according to COVID protocols. They provide pick up and drop off an no extra charge. I was very pleased with their service. More
by bgiar
Employees Worked With
Gerardo Negrete
March 01, 2021
The check in was good and convenient. The information I was given from parts was soooo wrong that I almost had to reschedule yet again. was given from parts was soooo wrong that I almost had to reschedule yet again. More
by GLORIARWASHINGTON
Employees Worked With
February 28, 2021
My first time having to bring deceased husband truck for service..and Adam khamsot service advisor he did a great job, I had a great experience service..and Adam khamsot service advisor he did a great job, I had a great experience More
by BROWNGIRL166
Employees Worked With
Adam Khamsot
February 24, 2021
VW Service really took care of my concerns about my car they checked and serviced my car to my satisfaction, They made sure it was driving perfectly. I know I can bring it back knowing it will be treated r they checked and serviced my car to my satisfaction, They made sure it was driving perfectly. I know I can bring it back knowing it will be treated right thanks to Miguel and Bill for all your help. More
by VITTORIOM35
Employees Worked With
Miguel Meza
February 22, 2021
Downtown VW Service was Fast, efficient and Convenient. All I can ask for in Auto service!! Thanks for making my 3 year service easy and fast. All I can ask for in Auto service!! Thanks for making my 3 year service easy and fast. More
by WDSKIPP
Employees Worked With
Miguel Meza, Gerardo Negrete
February 22, 2021
Volkswagen of Downtown Chicago always provides fast service, has a helpful and knowledgable staff, and regularly calls with updates on the status of my vehicle. service, has a helpful and knowledgable staff, and regularly calls with updates on the status of my vehicle. More
by MICHAEL.P.BEEM
Employees Worked With
February 22, 2021
Loved the organization of the service dept. The overall customer service of THIS dealership is superb.. Need to offer car rental to all patrons.. THANK YOU!! customer service of THIS dealership is superb.. Need to offer car rental to all patrons.. THANK YOU!! More
by COMMISSIONEDONE
Employees Worked With
February 22, 2021
Excellent team, outstanding staffs and superb services! It has always been a joy to come back to the Downtown VW Service for anything that I need, from maintenance (oil change, etc) to any other minor issu It has always been a joy to come back to the Downtown VW Service for anything that I need, from maintenance (oil change, etc) to any other minor issues. More
by KLK
