Volkswagen of Downtown Chicago - Service Center

Very professional. They were a bit slammed, but I was still able to get my car looked at promptly. They even arranged a Lyft for me both ways. Very nice. still able to get my car looked at promptly. They even arranged a Lyft for me both ways. Very nice. More

I always get 5-Star service from Bill D. and the rest of his staff whenever I bring in my vehicle. They are very professional and the work is always completed in a timely fashion. Thank you Bill and Miguel his staff whenever I bring in my vehicle. They are very professional and the work is always completed in a timely fashion. Thank you Bill and Miguel for all your help! More

Everything was perfect! My service was fast and all the employees were nice with me. Vehicle was washed and ready when I picked it up employees were nice with me. Vehicle was washed and ready when I picked it up More

prompt quick service. They are always very helpful at VW. always give us updates and get cars in/out fast. Appreciate the great service they provide. always give us updates and get cars in/out fast. Appreciate the great service they provide. More

The staff was very professional and answered all of the questions I had. They even made adjustments to ensure I was able to pick up my car before a wedding. It came out of the service lot looking brand new questions I had. They even made adjustments to ensure I was able to pick up my car before a wedding. It came out of the service lot looking brand new. More

Love VW, they never disappoint! Thank you so much for being so efficient and quick to assist to resolve the issue with my new car. You guys rock!!! being so efficient and quick to assist to resolve the issue with my new car. You guys rock!!! More

The easiest, best, most comprehensive service I have ever had and everyone from the valet to the service manager made me feel welcome. Coming out of the pandemic, where my car sat neglected, it had a lot of had and everyone from the valet to the service manager made me feel welcome. Coming out of the pandemic, where my car sat neglected, it had a lot of catching up to do on the regular maintenance. Luis made sure I knew everything they did along the way and called with a couple of other recommendations. Now I am ready for the next 5 years! More

The service was great no problems 👍first time I had service under 150.00 unbelievable and out in a reasonable time. Will be back soon service under 150.00 unbelievable and out in a reasonable time. Will be back soon More

Scheduling service was simple and my customer service rep, Mike, explained what was needed, provided the details and offered me choices regarding when and what to do right now. Excellent service. rep, Mike, explained what was needed, provided the details and offered me choices regarding when and what to do right now. Excellent service. More

Awesome service Great Service manager Bill DolanAnd Awesome service Great Service manager Bill Dolan And excellent training his staff. The service team was well organized and Prepared for the visi Awesome service Great Service manager Bill Dolan And excellent training his staff. The service team was well organized and Prepared for the visit. #1 rated More