Volkswagen of Downtown Chicago - Service Center

Excellent customer service from Luis and all the crew!! Although I don't want to have to come to the dealership, I know I will be treated well and my vehicle will be taken care of correctly. Although I don't want to have to come to the dealership, I know I will be treated well and my vehicle will be taken care of correctly. More

Adam and the team did a great job with my car! They were prompt, courteous, and wonderful to work with!! prompt, courteous, and wonderful to work with!! More

Luis always takes great care of me for all my needs! I really appreciate it really appreciate it More

The service was fantastic I like the fact that they wiped my car down as well wiped my car down as well More

I have been coming to this dealership for many years. Always good customer service. Always able to fix the problem. Always good customer service. Always able to fix the problem. More

Adam Khamsot is an added value to your service department. He’s knowledgeable and professional department. He’s knowledgeable and professional More

Very satisfied with the service I got. Was able to get the issue fixed right away. Totally nice job. the issue fixed right away. Totally nice job. More

I tried to schedule an appointment to change my wiper blades and check the back driver side inner light of the truck which never worked since I got the car . Called several times but no call back. Still blades and check the back driver side inner light of the truck which never worked since I got the car . Called several times but no call back. Still waiting on someone, anyone to call me back so that I can have both if these taken care off More

Jaymi was great, friendly and very helpful. I have no complaints about any part of the visit. complaints about any part of the visit. More

Everything was done in a quick and timely manner, they were very professional. I would go there again. were very professional. I would go there again. More