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Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,605 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,605 Reviews of Volkswagen of Downtown Chicago - Service Center
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February 19, 2022
Preston was excellent in trade discussions and options. He was very detailed in explaining the vehicles option. He was very detailed in explaining the vehicles option. More
by aeubie
Employees Worked With
Other Employees :
Emily great , Ian Roth, Boris Nikolov, Nick Hernandez, Bill Dolan, Mark Newton, Matt Kutyna, Preston Sokol
February 18, 2022
Service was started quickly. Arrived prior to my appointment and was accommodated right away. They also have a contract with Lyft to take you home or to another destination. Was Arrived prior to my appointment and was accommodated right away. They also have a contract with Lyft to take you home or to another destination. Was kept in the loop on what was happening and of any found issues. Highly recommend. More
by swenson.will
Verified CustomerFebruary 14, 2022
Took several attempts to get an update from original service advisor. 2nd service advisor was on the ball and great with updates. service advisor. 2nd service advisor was on the ball and great with updates. More
by LG
February 11, 2022
Friendly and great service. Especially Mike from VW service advisor. He will go out his way to accommodate for my complimentary car loaner. service advisor. He will go out his way to accommodate for my complimentary car loaner. More
by ALWAYSMILE99
Employees Worked With
February 09, 2022
We worked with Mike who was wonderful. He was attentive, informative, and was entirely transparent. informative, and was entirely transparent. More
by Jcerasuolo
Employees Worked With
February 09, 2022
Adam Khamsot and the team @VW Downtown Chicago Service are the best! They take care of my Touareg as if it’s their own and keep it running like when it was new. Kudos to Bill Dolan for leading such a grea are the best! They take care of my Touareg as if it’s their own and keep it running like when it was new. Kudos to Bill Dolan for leading such a great team! More
by imred5
February 09, 2022
Excellent, personal service. We knew what to expect and got help beyond our initial need to make our driving experience better. They know VWs and we like that they drive them themselves. got help beyond our initial need to make our driving experience better. They know VWs and we like that they drive them themselves. More
by COLLIN5
February 07, 2022
Great service at a great price. Will always use this dealer for all service work and repairs. dealer for all service work and repairs. More
by ALAN.YAX
