Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,603 Reviews of Volkswagen of Downtown Chicago - Service Center
Sort by
May 20, 2022
Outstanding performance in customer satisfaction this is one place I will recommend work I bought a 2010 Audi A4 from here and they treated me great one place I will recommend work I bought a 2010 Audi A4 from here and they treated me great More
by lilhaiti91
Verified Customer
May 16, 2022
Team was great and always friendly and knowledgeable. They called to keep me up to date on all progress. They called to keep me up to date on all progress. More
by CLOAKED75
Employees Worked With
May 13, 2022
They were super Fast , very communicative, did their best to get me in and done even though I made same day appt. Best service from any dealership I’ve gone to. to get me in and done even though I made same day appt. Best service from any dealership I’ve gone to. More
by DYANANI93
Employees Worked With
Miguel Meza
May 09, 2022
They were very thorough and honest. Definitely accommodating. Made it easy to work with them. Definitely accommodating. Made it easy to work with them. More
by denab
Employees Worked With
May 06, 2022
everyone was very helpful and efficient while my car was in for service! I highly recommend in for service! I highly recommend More
by MEL.DOBBS
Employees Worked With
May 05, 2022
Amazing customer service Heberto took me immediately had a tire going flat was able to replace it and get me back on the road I have been a customer for more than 10years and the reason I keep coming back i a tire going flat was able to replace it and get me back on the road I have been a customer for more than 10years and the reason I keep coming back is because Herberto More
by davidzatz9
Employees Worked With
May 03, 2022
I call in to get my remote started fix and it’s going to be almost a month that they haven’t call me back be almost a month that they haven’t call me back More
by YANKEE2011
Employees Worked With
May 03, 2022
So far the service department goes out of their way to help and take care of their customers. They go out of their way to answer customers questions comments. help and take care of their customers. They go out of their way to answer customers questions comments. More
by annette.brown1
Employees Worked With
May 02, 2022
Customer service was great! ! Thanks Was checked I at my schedule appt, will schedule again ! Thanks Was checked I at my schedule appt, will schedule again More
by chantanaburke
Employees Worked With
