Volkswagen of Downtown Chicago - Service Center

Luis was very professional and the service was very good . Liked that I got a Lyft ride back to my house . Liked that I got a Lyft ride back to my house More

Even though the scheduler booked me for a time that was later than they normally take cars, the agent was accommodating enough to take care of me. He was very courteous and knowledgeable in answering the later than they normally take cars, the agent was accommodating enough to take care of me. He was very courteous and knowledgeable in answering the questions that I had. More

Employees very helpful and kept me informed on the status of the work being done on my car. of the work being done on my car. More

Luis was very helpful and work was done in a timely manner . Thank you and I will be back manner . Thank you and I will be back More

Great service.Miguel is always helpful and consistently Great service. Miguel is always helpful and consistently wonderful to work with, which is appreciated. Great service. Miguel is always helpful and consistently wonderful to work with, which is appreciated. More

El services muy bueno y el personal muy atento a las necesidades del cliente gracias necesidades del cliente gracias More

Great employees. Very customer centered. Higher priced on services due to location . Some coupons can lower price sometimes. services due to location . Some coupons can lower price sometimes. More

Thanks for the service and getting the vehicle completed in a timely fashion and clean in a timely fashion and clean More

All was good. Although in think you may need to rethink your appointment schedule, it seems that the amount of time for a scheduled appointment service is longer than necessary? your appointment schedule, it seems that the amount of time for a scheduled appointment service is longer than necessary? More

Szymon in parts was great! He helped me order my parts in a proffesional and timely manner. a proffesional and timely manner. More