Volkswagen of Downtown Chicago - Service Center

Great service! They identified a few key things to fix and gave me good future service recommendations for my 2012 Beetle. A few days later they gave me back my car They identified a few key things to fix and gave me good future service recommendations for my 2012 Beetle. A few days later they gave me back my car, but there were still some underlying issues when I drove home. I brought my car back the next day. They fixed the issue expeditiously and filled up my tank! I recommend this location. More

The online tool was simple to schedule an appointment and they completed service within the estimated time frame. I would recommend this dealership for any service needed for your vehicle. they completed service within the estimated time frame. I would recommend this dealership for any service needed for your vehicle. More

Your team and services are awesome and professional. You all never let us down! Happy family with a great running VW! You all never let us down! Happy family with a great running VW! More

Outstanding service from Adam- kept me updated and explained everything very clearly. Car looked great and service was fast. explained everything very clearly. Car looked great and service was fast. More

Adam was helpful and efficient. He kept me updated and was able to get me back in my car quickly despite needing to order in a part. Just wished they had a loaner service He kept me updated and was able to get me back in my car quickly despite needing to order in a part. Just wished they had a loaner service More

This dealership is very organized, and they listen to me to look into not only the problems that I called about, but also the new issues that I just remembered. I am taken seriously, and the issues are all to look into not only the problems that I called about, but also the new issues that I just remembered. I am taken seriously, and the issues are all addressed. They get me a Lyft to get home/work and then to pick me up again, and the car is always washed! What more would I want! More

Excellent service. Always pleased with results. They have my complete trust. Been going to them since 2003. Always pleased with results. They have my complete trust. Been going to them since 2003. More

I worked with Hiberto. He really worked hard to help with financing to help make my repairs affordable. He was on it in regards to my repairs being done in a timely manner He really worked hard to help with financing to help make my repairs affordable. He was on it in regards to my repairs being done in a timely manner and making sure I had a ride to work. He was friendly and personal. More

We were pleased with the service. Congenial, professional people who attended to us. We will be back! Congenial, professional people who attended to us. We will be back! More

Great service. Reasonable prices. Efficient. I like my service guy and I trust the dealership. Reasonable prices. Efficient. I like my service guy and I trust the dealership. More