Volkswagen of Downtown Chicago - Service Center

He was really courteous and insightful. Kept me updated throughout the process and made sure I was comfortable and taken care of. Kept me updated throughout the process and made sure I was comfortable and taken care of. More

Excellent communication, very attentive and explained everything in detail about what was wrong with my car everything in detail about what was wrong with my car More

Very king and on point with service. Car service was excellent Also Louis is the best VW agent Car service was excellent Also Louis is the best VW agent More

great environment. took a while but it was nobody's fault, every interaction with the staff was excellent great people took a while but it was nobody's fault, every interaction with the staff was excellent great people More

No courtesy vehicles. Changed my radio station. Left trash in my car. Didn't give a car wash. Changed my radio station. Left trash in my car. Didn't give a car wash. More

Efficient, transparent, helpful Mike was extremely helpful and honest about what did or did not need to be done to my car. I felt like I could trust his judgement, and the dealership did a great job g helpful and honest about what did or did not need to be done to my car. I felt like I could trust his judgement, and the dealership did a great job getting things done quickly. More

Auzianna was so helpful and transparent. Auzi went through the mechanic's recommendations but did not try to pressure me into taking action on anything. I truly appreciate Auzi's candor and Auzi went through the mechanic's recommendations but did not try to pressure me into taking action on anything. I truly appreciate Auzi's candor and support. More

Excellent Excellent, Mike S. very cordial asking about my well-being and my holiday experience. I told him about my car problem and he explained to me the possibilities of what w very cordial asking about my well-being and my holiday experience. I told him about my car problem and he explained to me the possibilities of what was happening and the paths I can take to possibly correct the problem. More

It was good. The car was serviced and is back in action. I need to bring it in as i believe the horn is not yet connected- see you in the morning! The car was serviced and is back in action. I need to bring it in as i believe the horn is not yet connected- see you in the morning! More

Very courteous and helpful. Also very knowledgeable about the car model details and features. Very professional. Also very knowledgeable about the car model details and features. Very professional. More