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Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,456 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,456 Reviews of Volkswagen of Downtown Chicago - Service Center
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September 25, 2023
Michael Lichter and his service team are absolutely fantastic! I recently began a three year lease of a 2023 Tiguan. The car is a perfect fit for my family. However, when we got the car to our home the fantastic! I recently began a three year lease of a 2023 Tiguan. The car is a perfect fit for my family. However, when we got the car to our home there were some things not working. Michael, connected his in house experts with the experts from VW and found the problem and got it fixed up right away. Thank you, Michael for your patience and most appreciated assistance. More
by Nefatiti Rochester
Employees Worked With
Other Employees :
Michael Lichter
August 24, 2023
There has never been a problem Luis could not solve at VW! Luis is the absolute best! He has always gone above and beyond to take care of me! Thank you, Luis! VW! Luis is the absolute best! He has always gone above and beyond to take care of me! Thank you, Luis! More
by dw
Employees Worked With
July 09, 2023
VW Downtown Chicago service is exceptional! Really provides that personal touch!! In and out quickly and done right. Service Manager Mike Lichter runs a well oiled machine. Really provides that personal touch!! In and out quickly and done right. Service Manager Mike Lichter runs a well oiled machine. More
by HappyVW
Employees Worked With
Michael Lichter
June 10, 2023
I was having issue issues with my car breaks and Mr. Delgado did a great job. Delgado did a great job. More
by Tlacy99
Employees Worked With
April 07, 2023
Very helpful! Helped me find what I needed and just a really kind person. Most definitely will come back! Helped me find what I needed and just a really kind person. Most definitely will come back! More
by angelaranda8
Employees Worked With
April 07, 2023
Everyone was extremely pleasant and a pleasure to work with. Especially Angela and Don. The sales went very well. I have financed several cars at this dealer and have never had a problem. with. Especially Angela and Don. The sales went very well. I have financed several cars at this dealer and have never had a problem. More
by Eddie Sanchez
March 27, 2023
Angie and the Service Department were wonderful. I was able to get my vehicle in and out. Angie is attentive and a great listener as to what my concerns were and she relayed that information to th I was able to get my vehicle in and out. Angie is attentive and a great listener as to what my concerns were and she relayed that information to the Service Department. The service was excellent. I recommend going to Volkswagen of Downtown Chicago. More
by KARENEBERG
Employees Worked With
March 25, 2023
Daniel was a great help and very personable. Took his time to understand what I wanted and work it out with his manager Julian who was just as helpful. Took his time to understand what I wanted and work it out with his manager Julian who was just as helpful. More
by Nelson
March 09, 2023
Mike is honest, knowledgeable and keeps you informed with what is going on with your vehicle! what is going on with your vehicle! More
by KIKIMAC78
Verified CustomerEmployees Worked With
March 07, 2023
Service manager Mike Szafraniec did an excellent job assisting me with a tire that was blown out by a city pothole. I would them recommend for VW service. assisting me with a tire that was blown out by a city pothole. I would them recommend for VW service. More
by rhythmoflife
Employees Worked With
