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Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,455 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,455 Reviews of Volkswagen of Downtown Chicago - Service Center
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April 25, 2024
The service people are nice but didn’t fix my mirrors like I would’ve liked like I would’ve liked More
by MURPHYMORGAN95
Verified Customer
April 25, 2024
Dealership was very clean and the staff was nice to pleasant. Only issue was they under estimated my wait time by 2 hours. pleasant. Only issue was they under estimated my wait time by 2 hours. More
by JDWASHINGTON9
Employees Worked With
April 16, 2024
Mike in service is terrific very knowledgeable and easy to communicate with. Very happy to work with him and the service dept. to communicate with. Very happy to work with him and the service dept. More
by ell0
Employees Worked With
April 16, 2024
Went to 4 different dealerships and by far Volkswagen was the most professional experience And welcoming experience ever. Thank you Julian Angie for being so helpful and knowledgeable about your vehicles! the most professional experience And welcoming experience ever. Thank you Julian Angie for being so helpful and knowledgeable about your vehicles! More
by mario310
April 13, 2024
It as an expensive but an otherwise perfect experience. They have a pleasant and competent staff. They have a pleasant and competent staff. More
by FKENIG
Employees Worked With
April 13, 2024
My Service Advisor provided exceptional customer service and the work done on my car was top quality! and the work done on my car was top quality! More
by davehanson
Employees Worked With
April 09, 2024
It is very well staff the people that work there are very friendly and very helpful get you in and out on time keep up the good work services is very out standing I love coming there to get my car services h friendly and very helpful get you in and out on time keep up the good work services is very out standing I love coming there to get my car services hop to trade it in on a S UV soon alsta More
by DEREKWILSON725
Employees Worked With
Other Employees :
Auzi Wallace, Aaron Austin
April 09, 2024
The Volkswagen Dealership over-all is Good! The company is very clean and the employees are very cordial and Professional! I would recommend this company for anyone interested in buying a Volks The company is very clean and the employees are very cordial and Professional! I would recommend this company for anyone interested in buying a Volkswagen. Carolyn D. More
by carolyndodd148
April 09, 2024
Mike was very helpful and informative about service. He also offered info on nearby restaurant. Great customer service. He also offered info on nearby restaurant. Great customer service. More
by tyarb
Employees Worked With
April 06, 2024
This was the best car leasing experience I've had in years. The entire process was handled with dignity, respect and kindness. Especially on the part of the salesman Johnny O years. The entire process was handled with dignity, respect and kindness. Especially on the part of the salesman Johnny O More
by glenn.derringer
Employees Worked With
Other Employees :
Matt Kutyna, Matthew Bogdan
