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Volkswagen of Downtown Chicago
Chicago, IL
2,608 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,608 reviews
September 29, 2022
Staff was welcoming, courteous and knowledgeable. I did not feel pressured, at any point I felt I could have asked for my car to be returned. I did not feel pressured, at any point I felt I could have asked for my car to be returned. More
by paulette.crank
Verified CustomerEmployees Worked With
Dorry Adkins, Neil Lariosa
September 29, 2022
Mohammed and Dewayne were great and made the process of buying my new car very smooth. buying my new car very smooth. More
by Jaquelynltaylor
Employees Worked With
September 29, 2022
They listened to my concerns and were more than happy to service my vehicle without any pushback or reservations. service my vehicle without any pushback or reservations. More
by Volybalgrl4life@yahoo.com
September 27, 2022
I am delighted about the level of service, including showing a great deal of professionalism. I feel confident working with Mike and will bring my vehicle to your dealer for assistance. You GUYS are fan showing a great deal of professionalism. I feel confident working with Mike and will bring my vehicle to your dealer for assistance. You GUYS are fantastic!!!! More
by ERIK
September 26, 2022
I am very satisfied knowing that I can count on people like Luis Tinoco he’s professionalism and excellent service makes me can Back to the shop..always finding a way to solve the issues.. like Luis Tinoco he’s professionalism and excellent service makes me can Back to the shop..always finding a way to solve the issues.. More
by AARONMANTECA1
Employees Worked With
September 25, 2022
Matt and Mohammed were great and serviced me all day. Finished the process and it was shorter than I expected Finished the process and it was shorter than I expected More
by makedaedwards
September 25, 2022
Great experience. All of the employees were very helpful. We had great service all around. All of the employees were very helpful. We had great service all around. More
by timdondanville
September 22, 2022
Enjoyed my entire experience with Volkswagen of Downtown Chicago. They found the exact Volkswagen I've been looking for! Dorry delivered my car and was honest and open. Her manager Matt was the same way. I Chicago. They found the exact Volkswagen I've been looking for! Dorry delivered my car and was honest and open. Her manager Matt was the same way. I reside in the south burbs, and I pass several options, and avoid them all for Volkswagen of Downtown Chicago. More
by VdUBkING
Employees Worked With
Matt Kutyna, Dorry Adkins
September 22, 2022
Always a pleasure to work with the team in the service department. Very helpful in getting what I needed done to get back on the road. department. Very helpful in getting what I needed done to get back on the road. More
by Courtney
Employees Worked With
