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Volkswagen of Downtown Chicago
Chicago, IL
2,896 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,896 reviews
February 26, 2025
Very nice well kept. Reps are knowledgeable too. Pleasant atmosphere. Yes I would recommend this dealership. Reps are knowledgeable too. Pleasant atmosphere. Yes I would recommend this dealership. More
by dgwebbie15
Verified CustomerEmployees Worked With
February 25, 2025
Celia made the process quick and easy. She answered any questions I had and was a pleasure to work with! She answered any questions I had and was a pleasure to work with! More
by Tscalet
Employees Worked With
February 25, 2025
Jonathan was great, communication between myself and his boss with Jonathan being the middle man he Git us to an agreement and I purchased my Volkswagen atlas cross sport. Smooth transaction boss with Jonathan being the middle man he Git us to an agreement and I purchased my Volkswagen atlas cross sport. Smooth transaction More
by JSTEWART190
February 25, 2025
The downtown VW team is pleasant, cooperative, expedient, and kind. Customer service was delivered with care and kind. Customer service was delivered with care More
by cheiser0
February 24, 2025
Very nice and clean. Everything went fast and very nice. They helped me a lot in choosing what is best for me. Everything went fast and very nice. They helped me a lot in choosing what is best for me. More
by dusankv88
Employees Worked With
February 22, 2025
Very nice and professional service. I had to wait for parts a bit longer.The delay was caused by weather and my only objection is that I was not warned in advance. I had to wait for parts a bit longer.The delay was caused by weather and my only objection is that I was not warned in advance. More
by Bran
Employees Worked With
Larry Cohen
February 22, 2025
Everything was nice and fast. Mr. Emre was very professional and i am happy with my VW. Mr. Emre was very professional and i am happy with my VW. More
by dusankv88
Employees Worked With
February 22, 2025
Nice folks! Got me an uber both ways. Recommended services that weren’t absolutely necessary but that I need to keep an eye on and weren’t pushy about it. Servic Got me an uber both ways. Recommended services that weren’t absolutely necessary but that I need to keep an eye on and weren’t pushy about it. Service was quick. More
by 0v3rn8
Employees Worked With
February 22, 2025
Great team was very patient answered all my questions and were attentive through the whole process were attentive through the whole process More
by katelyn-sanchez
