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Volkswagen of Downtown Chicago
Chicago, IL
2,608 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,608 reviews
Verified Customer
March 09, 2022
Very helpful staff. Got the vehicle I wanted. Preston was very patient and in-depth when explaining each vehicle. Highly recommend! Got the vehicle I wanted. Preston was very patient and in-depth when explaining each vehicle. Highly recommend! More
by JustinH
Employees Worked With
Preston Sokol
March 08, 2022
It was a pleasure. Preston went over all the questions I had and got me the car I wanted. Could not have gone any better. Thanks so much! Preston went over all the questions I had and got me the car I wanted. Could not have gone any better. Thanks so much! More
by ledubon12
Employees Worked With
Preston Sokol
March 08, 2022
Adam was helpful and efficient. He kept me updated and was able to get me back in my car quickly despite needing to order in a part. Just wished they had a loaner service He kept me updated and was able to get me back in my car quickly despite needing to order in a part. Just wished they had a loaner service More
by Sheeshone
Employees Worked With
Adam Khamsot
March 08, 2022
Had an amazing experience. Preston & Joanna worked to get me into a lease at a price I felt great about. Highly recommend working with Preston & Joanna. Preston & Joanna worked to get me into a lease at a price I felt great about. Highly recommend working with Preston & Joanna. More
by sevengoldroses
March 06, 2022
This dealership is very organized, and they listen to me to look into not only the problems that I called about, but also the new issues that I just remembered. I am taken seriously, and the issues are all to look into not only the problems that I called about, but also the new issues that I just remembered. I am taken seriously, and the issues are all addressed. They get me a Lyft to get home/work and then to pick me up again, and the car is always washed! What more would I want! More
by IMBOBBI2
Employees Worked With
Adam Khamsot
March 05, 2022
In all I was there for 5 hours, but got a deal I could live with and value for my trade. Everyone treated me respectfully and made sure I was taken care of accordingly. live with and value for my trade. Everyone treated me respectfully and made sure I was taken care of accordingly. More
by adam
March 04, 2022
Everything was transparent simple and straightforward. Preston Sokol was very professional and was very helpful in my buying decision. Would recommend to anyone looking for an easy buying experience. Preston Sokol was very professional and was very helpful in my buying decision. Would recommend to anyone looking for an easy buying experience. More
by benningtonr
Employees Worked With
Boris Nikolov, Nick Hernandez, Preston Sokol
