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Volkswagen of Daphne

Daphne, AL

Overview
Employees
Reviews
Vehicles
4.4
43 Reviews
Our commitment extends well beyond the showroom floor. We see ourselves as an integral part of the vibrant community we serve, and our focus is on making a positive impact. Our vision centers around being active in local initiatives, events and causes that hold genuine significance. Whether it's through event sponsorships, charitable partnerships or family-oriented gatherings, we are confident that with your support, we can make an impact anywhere. Visit our VW dealership to discover more about our future community plans and involvement.
Contact Dealership

29816 Frederick Blvd

Daphne, AL

36526

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Showing 43 reviews

September 28, 2026

Best place ever! I will recommend this place to other people. Love how fast and friendly the customer service was and the task that they took to get me in a brand new More

by katinastevens81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 27, 2026

For two major services/repairs I was left feeling discouraged from using this location. This most recent event they had my car for 6 weeks, lacked communication and follow-up, and I also had to bring More

by Jenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
Print
September 26, 2026

Emma was great. She was responsive, kind, and explained clearly the work needed and why. More

by dwilliams52595
Recommend Dealer
Yes
Employees Worked With
Emma Sherrer
Print
Sep 26, 2026 -

Volkswagen of Daphne responded

It’s rewarding to know our team was responsive, kind, and clear when explaining the work needed and why. Your kind feedback about the service on your Volkswagen Tiguan means a lot to our service team.

September 26, 2026

Oil change. Tires rotated. System check Greeted when I entered the service area. Asked how to pronounce my last name. More

by CD.DIPAOLO
Recommend Dealer
Yes
Employees Worked With
Billy
Print
Sep 26, 2026 -

Volkswagen of Daphne responded

Your note about our warm greeting and taking the time to pronounce your name correctly reflects our service team’s dedication to making you feel welcome. Knowing the oil change, tire rotation, and system check on your Tiguan met your expectations means a lot to our team.

September 26, 2026

Billy was always nice, professional and informative. Making an expensive situation bearable! Thank you! Billy deserves a raise! More

by littlelisa84
Recommend Dealer
Yes
Employees Worked With
Billy
Print
Sep 26, 2026 -

Volkswagen of Daphne responded

Knowing you found our support helpful during an expensive repair means a lot to our service department. We’re glad we could provide the professional guidance you needed during the service on your Volkswagen Tiguan.

September 24, 2026

The entire team at Daphne VW was great! They went out of their way to sell me the car my family needed at a price that was reasonable. Dalton even delivered it to me when I was unable to ge More

by scott.gunn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton - 6 stars
Print
Sep 24, 2026 -

Volkswagen of Daphne responded

We’re glad we could help you find a Tiguan that fits your family’s needs and budget. Our team is pleased we could deliver it to you when getting to the dealership wasn’t possible. Hearing you found our service phenomenal means a lot to our team.

September 24, 2026

It was a good experience The person was very professional and got me in and out with no problems More

by BRYSONREED2800
Recommend Dealer
Yes
Print
Sep 24, 2026 -

Volkswagen of Daphne responded

Your Kia K4 received professional, efficient care and was in and out with no issues. Knowing you appreciated our team’s smooth, problem-free service means a lot to us.

September 22, 2026

Robby was amazing. Tracey in finance could learn to be nicer. Robby did not not make me feel obligated to buy. More

by MELONNIE147
Recommend Dealer
Yes
Employees Worked With
Robby and Dalton
Print
September 22, 2026

Didn't detail my vehicle good Didn't feel my jeep like he said he would bad experience More

by Willard.fore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Valenti
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody salesman
Print
September 15, 2026

Customer service was outstanding! The gentleman, I believe William was his name, explained everything that the service would entail as well as the recall to be completed. He also gave More

by gggreenlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Abline
Print
Sep 15, 2026 -

Volkswagen of Daphne responded

Knowing that our timely, informative updates helped you plan your day around your Atlas Cross Sport’s service and recall is rewarding. Your feedback about our clear explanations and communication means a lot to our service department.

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