Car battery died on my way back to Tennessee.
Service staff went above and beyond to get me safely back on the road in a timely manner. Courteous staff, comfortable waiting room, and clear commun
Service staff went above and beyond to get me safely back on the road in a timely manner. Courteous staff, comfortable waiting room, and clear communication throughout the process. I appreciated their kindness in a stressful situation for me.
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by sakwilliams2010
Verified Customer
Verified Customer
Other Employees Tagged:
Aliyah Hilderbrand
Oct 30, 2026 -
Volkswagen of Daphne responded
Thank you for choosing Volkswagen of Daphne. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Service has thus far been good.
They should however, visit other dealers' to see how comfortable and accommodating their service waiting areas are.
They should however, visit other dealers' to see how comfortable and accommodating their service waiting areas are.
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by GMAN0620
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2026 -
Volkswagen of Daphne responded
We're pleased the service on your Volkswagen Tiguan has been positive so far. We also understand that you'd like a more comfortable waiting area with better amenities.
Great communication and very helpful in getting my car
purchased and sent to the shop to get wrapped before shipping
purchased and sent to the shop to get wrapped before shipping
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by Beary
Verified Customer
Verified Customer
Other Employees Tagged:
Christian
Oct 28, 2026 -
Volkswagen of Daphne responded
Our team was happy to help with your Volkswagen ID. Buzz purchase and arrange for wrapping before shipping. We’re glad our communication kept you well informed along the way.
This dealership and staff deserve 10 stars!
Great atmosphere, great product, easy to deal with!
Great atmosphere, great product, easy to deal with!
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by Bcb
Verified Customer
Verified Customer
Other Employees Tagged:
Everyone
Oct 23, 2026 -
Volkswagen of Daphne responded
Thank you for choosing Volkswagen of Daphne. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Could be a fluke, but service was pretty rough, three
times in the shop for an A/C issue. Third was to correct the second visit's accidental drain hose disconnect while in the shop (after repairing the
times in the shop for an A/C issue. Third was to correct the second visit's accidental drain hose disconnect while in the shop (after repairing the original A/C issue that required two separate visits) causing water to flow into the interior for a couple of weeks before we noticed. The dealer did make correct at no charge. Major complaint from our side wasn't the mistake, it was the lack of good communication and being accountable to their timelines for completion of issues.
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by JohnOrangeBeach
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2026 -
Volkswagen of Daphne responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
I have shopped for quite some time.
Many a dealerships, this is the first dealership that has actually worked with me on the price. You can take that for what it's worth. Some salesman
Many a dealerships, this is the first dealership that has actually worked with me on the price. You can take that for what it's worth. Some salesman say, we're already at the lowest. Some say, if they come down in price they've overpriced it to begin with. All I know is the price of the truck I was looking at, was in line with other dealerships. It was dropped down under blue book value. Was the truck perfect, no, but it was used and 90k plus miles. They didn't tell me, that's the lowest we'll go. Looked it over and and made a lower offer and they agreed. I might have been able to go possibly lower, but after this dealership said, "we'll work with you", and dropped the price even lower. Made all the difference to me.
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by dwightd66
Verified Customer
Verified Customer
Other Employees Tagged:
JOHNATHAN PITTS
Oct 06, 2026 -
Volkswagen of Daphne responded
We’re glad you experienced a fair and flexible purchase process for your Chevrolet Silverado 1500. Hearing that our willingness to drop below blue book value made all the difference means a lot to our team.
Oct 10, 2026 -
Volkswagen of Daphne responded
We’re glad you experienced a fair and flexible purchase process for your Chevrolet Silverado 1500. Hearing that our willingness to drop below blue book value made all the difference means a lot to our team.
I recently leased a VW Atlas from the team at VW Daphne.
Koty And Mike were great and put together a good deal (I made it challenging for them!). Their customer service was very professional and they were p
Koty And Mike were great and put together a good deal (I made it challenging for them!). Their customer service was very professional and they were patient with me in helping to find the right car at the right price. Thank you both 🙂
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by DAVEMANC
Verified Customer
Verified Customer
Oct 06, 2026 -
Volkswagen of Daphne responded
Knowing our team’s professionalism and patience made finding the right Atlas at the right price easier means a great deal to us. We’re pleased we could tailor a deal that worked for you, even with the challenge. Thank you for choosing to purchase your Atlas here and for the five-star rating.
Oct 10, 2026 -
Volkswagen of Daphne responded
Knowing our team’s professionalism and patience made finding the right Atlas at the right price easier means a great deal to us. We’re pleased we could tailor a deal that worked for you, even with the challenge. Thank you for choosing to purchase your Atlas here and for the five-star rating.
Best place ever!
I will recommend this place to other people. Love how fast and friendly the customer service was and the task that they took to get me in a brand new
I will recommend this place to other people. Love how fast and friendly the customer service was and the task that they took to get me in a brand new car that I love
I be back to get another one soon I’m done with this one thanks again for your service
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by katinastevens81
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2026 -
Volkswagen of Daphne responded
Knowing the service on your Volkswagen Tiguan felt both quick and welcoming is rewarding. We’re pleased we could get you back on the road with confidence. Your five-star recommendation means a great deal to our team.
The entire team at Daphne VW was great!
They went out of their way to sell me the car my family needed at a price that was reasonable. Dalton even delivered it to me when I was unable to ge
They went out of their way to sell me the car my family needed at a price that was reasonable. Dalton even delivered it to me when I was unable to get out to the dealership. Absolutely phenomenal service!
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by scott.gunn
Verified Customer
Verified Customer
Other Employees Tagged:
Dalton - 6 stars
Sep 24, 2026 -
Volkswagen of Daphne responded
We’re glad we could help you find a Tiguan that fits your family’s needs and budget. Our team is pleased we could deliver it to you when getting to the dealership wasn’t possible. Hearing you found our service phenomenal means a lot to our team.
Didn't detail my vehicle good Didn't feel my jeep like he
said he would bad experience
said he would bad experience
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by Willard.fore
Verified Customer
Verified Customer
Other Employees Tagged:
Cody salesman
Oct 03, 2026 -
Volkswagen of Daphne responded
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.