
Volkswagen of Alamo Heights
San Antonio, TX
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The dealers never updated me throughout the day. They waited until 20 minutes before closing to give me a price, then changed it after I thought about it during the callback. They didn't want to wor They waited until 20 minutes before closing to give me a price, then changed it after I thought about it during the callback. They didn't want to work with me and said they couldn't sell me the part I needed because they were closing, and I would have to wait until Monday. I had already paid, and the guy gave me the key back. I've had three bad experiences with them so far. More
I brought my car in to check for a "check engine" light. I was told to expect the the diagnostic to take 2 days. Within one day the diagnostic was done and the problem corrected. I was told to expect the the diagnostic to take 2 days. Within one day the diagnostic was done and the problem corrected. More
Easy checkin and professional service with a nice waiting area. The service technician kept me informed as well as an electronic notification of all steps. area. The service technician kept me informed as well as an electronic notification of all steps. More
The employees there are great, respectful, courtesy, and professionals. I have been a customer there for two years now. After several trips to other dealerships, by far they are the best. And shout out to T professionals. I have been a customer there for two years now. After several trips to other dealerships, by far they are the best. And shout out to Tawni for being the best! More