Volkswagen of Alamo Heights

Swift, got there @ 7am 20,000 mile service and out @ 9 am. Went great, met some nice people. All the employees were awesome am. Went great, met some nice people. All the employees were awesome More

How many people can say that they LOVE going to their car dealership? The crew and facilities at VW of Alamo Heights are top-notch and make visiting fun. I discovered an issue with my beloved 2018 Beetle dealership? The crew and facilities at VW of Alamo Heights are top-notch and make visiting fun. I discovered an issue with my beloved 2018 Beetle and they had an opening immediately, kept us well informed of the process, and had it fixed/washed/returned in record time. We especially appreciated how friendly and helpful TAWNI JADE was! She was patient with us and explained everything in detail, as well as walking us through the vehicle when we came to pick up our bug, to make sure everything was done to our satisfaction. Excellent all around! Thank you! Mary & Paul More

Always keeps you informed and easy turnaround. . Tawni has exceptional customer service making things seamless. . Tawni has exceptional customer service making things seamless. More

Victoria in sales is my go to, I bought 2 vehicles from her. Tawni in service is OUTSTANDING! She listens, problem solves and is committed to supporting your needs. her. Tawni in service is OUTSTANDING! She listens, problem solves and is committed to supporting your needs. More

I love how helpfully they were and diligent with the information about the issues the car had information about the issues the car had More

I made an appointment for 1:30 took my car in. Told the service adviser I would wait for my car in the waiting area. He said maybe an hour an a half. I waited and other advisers came out and got t Told the service adviser I would wait for my car in the waiting area. He said maybe an hour an a half. I waited and other advisers came out and got their clients. Finally at 4:15 I went and asked about my car. Another woman adviser helped me. Finally the male had my car brought up. He was very uncaring and did not appear or act knowledgeable. My ticket clearly stated I was waiting but he called me. No way I got this message. Why ask. If you r not going to go get the customer. They did wash my car which I really appreciated More

Went in for some maintenance on my DSG Transmission- and some other things, they addressed everything, upon their inspection which i requested they informed me of some other issues, approved the work, advi some other things, they addressed everything, upon their inspection which i requested they informed me of some other issues, approved the work, advisor was diligent in her communication, she followed up with the email request, which I had actually missed, ive been coming here since I got the car.(it's been years) I don't trust the smaller places cuz of warranty policies. More

I have a fondness for Volswagon vehicles,subsequently I have had a positive relationship with Alamo Heights VW. I have purchased three VW's in (6) yrs. I have had a hughly positive experiences, and have re have had a positive relationship with Alamo Heights VW. I have purchased three VW's in (6) yrs. I have had a hughly positive experiences, and have recommended them to family and friends. Sales and service are exemplary. I highly encourage all to share my experience. More

Rodney was very helpful and attentive with my car issues. He was very direct, honest, and even helped me on his day off. He was very direct, honest, and even helped me on his day off. More

Leilani was professional and courteous. It was nice working with someone that takes there job serious. Thanks Leilani It was nice working with someone that takes there job serious. Thanks Leilani More