Volkswagen of Alamo Heights

The dealership was welcoming, and very helpful. I was communicated with in a timely respectful manner. I was communicated with in a timely respectful manner. More

Leilani was amazing, She kept me very informed on the detail details of my vehicle while I was in service. She was super friendly. Customer service was exceptional. I truly appreciate all the dedication detail details of my vehicle while I was in service. She was super friendly. Customer service was exceptional. I truly appreciate all the dedication that they put into working on my vehicle.. very well informed. Thank you! More

Mario was a ton of help getting me the car I was looking for! 10/10 for! 10/10 More

Excellent service and attention to the issue that my vehicle was bought in to be seen for. vehicle was bought in to be seen for. More

Couldn't be fixed before picking up. Parts unavailable. Dropped off at 11 am Saturday and didn't get back until closing on Tuesday. Way too long in my opinion. Also, I had a gas tank doo Parts unavailable. Dropped off at 11 am Saturday and didn't get back until closing on Tuesday. Way too long in my opinion. Also, I had a gas tank door issue, this should be categorized as a recall. Safety is a concern if I run out of gas and it's the dark. More

The service rep, Crystal, made my visit acceptable. Service departments for me are like the dentist for a root canal Service departments for me are like the dentist for a root canal More

Leilani Rodriguez was an absolute pleasure to work with. Another great experience at VW of Alamo Heights! She kept me up to speed through the entire process. She is definitely a keeper! Another great experience at VW of Alamo Heights! She kept me up to speed through the entire process. She is definitely a keeper! More

I took my vehicle to fix some issues. Mike Terry was amazing! He guide me through what we needed to do and made sure everything went smoothly. Truly grateful for him! Very happy with the Mike Terry was amazing! He guide me through what we needed to do and made sure everything went smoothly. Truly grateful for him! Very happy with the service I received. Thank you. More

This dealership has wonderful, thorough and friendly service. Ramon was extremely helpful and went above and beyond to make sure my repairs were taken care of. He is very knowledgeable and understanding service. Ramon was extremely helpful and went above and beyond to make sure my repairs were taken care of. He is very knowledgeable and understanding and I felt very confident in the service proceedings. Thank you! More

Tawni did a great job keeping me informed about the wait time and progress. Very friendly and accommodating. time and progress. Very friendly and accommodating. More