Volkswagen of Alamo Heights

Love my 2021 Volkswagen Atlas! Truly a Smooth and quiet ride. Love the noise reduction. Can’t wait to get my next one! Truly a Smooth and quiet ride. Love the noise reduction. Can’t wait to get my next one! More

Out the 3 Volkswagen dealership, this one was available to get everything done service related same day. Kind, professional, and very informative. to get everything done service related same day. Kind, professional, and very informative. More

Ms. Jackson was wonderful and efficient. She kept me posted and I received my video that the work was done. posted and I received my video that the work was done. More

Elliot is the man, excellent attention to detail and great customer service. Nice guy, made the process smooth. great customer service. Nice guy, made the process smooth. More

Was able to get an oil change with no problems. The customer service was excellent. The customer service was excellent. More

A very good experience with the service team today. Very quick,thorough and knowledgeable from start to finish. Pleased and will return for future service needs. Very quick,thorough and knowledgeable from start to finish. Pleased and will return for future service needs. More

Carlos made my day easy and acceptable even with an $800 quote to fix my car… You can’t be upset when your advisor gives great service & is informative and knowledgeable of the issues you’ve been having wit quote to fix my car… You can’t be upset when your advisor gives great service & is informative and knowledgeable of the issues you’ve been having with your vehicle. Thank you Rodney & Crystal as well for covering all the bases on my first visit! More

I was having an issue with my gas gauge reading correctly. I contacted Ancira and the wait for service was a few days and decided to go with Alamo Heights VW. They recommended some service items an correctly. I contacted Ancira and the wait for service was a few days and decided to go with Alamo Heights VW. They recommended some service items and ultimately never found what was wrong with that gas gauge. One item they said needed to be fixed was about $300. Once I told them I had an extended warranty, the advisor said the tech that was working on my vehicle wiggle the fuse and it’s no longer an issue. Were they gonna charge me if I didn’t have an extended warranty for wiggling a fuse??? After all this, they still want to charge me for a diagnosis. Seems they are trying really hard for every little penny they can squeeze from me. This was last week. I’ve been calling my advisor all week and no response. If I get no response by the end of my workday, I will have to make an in person visit and be more inconvenienced. Next time I’ll take advice and continue to do business with Ancira VW. More

Crystal provided great service and was very polite and helpful during my visit for services. helpful during my visit for services. More

Crystal was very helpful and very sweet! I love the VW of Alamo Heights staff and will only take my car there I love the VW of Alamo Heights staff and will only take my car there More