Volkswagen of Alamo Heights

I have always been treated with courtesy and given great service. I certainly would not hesitate to buy a car from Rod East . There service has always been top notch. Since I often wait for my car to be service. I certainly would not hesitate to buy a car from Rod East . There service has always been top notch. Since I often wait for my car to be serviced I can say everybody has always been friendly and certainly worth recommending for sales or service. More

I had done my window shopping for a new VW Jetta Sportwagen TDI on the internet. I had called Rod East VW to make an appointment to buy and when my wife and I arrived, Paul Hernandez was actually w Sportwagen TDI on the internet. I had called Rod East VW to make an appointment to buy and when my wife and I arrived, Paul Hernandez was actually waiting at the door for us (which he opened for us). The courtesy and hospitality remained consistent throughout the purchase process. Paul and the entire staff were down to earth and did none of the typical high pressure tricks I have seen at most other dealers. We drove out that day with a new VW and left my trade-in with them. I have been treated professionally and with courtesy in all contacts with Rod East personnel. Paul has actually initiated several contacts with me since buying the car. With only two service appointments so far (12,000 miles in four months on the car), I can say I am a very happy customer. More

When shopping for a new Volkswagen CC, I visited the Rod East Volkswagen dealership because of its good reputation and the good experience my friend (also a VW owner) has had with this dealer. Mr. Paul Her East Volkswagen dealership because of its good reputation and the good experience my friend (also a VW owner) has had with this dealer. Mr. Paul Hernandez, the Sales Specialist that assisted me in buying my new car, was extremely helpful and knowledgeable; and he made the experience very worthwhile. I would certainly recommend others that are in the market for a Volkswagen to visit Rod East Volkswagen. More

This is the third car in three years i buy from this dealer and my experience is always a great one. The exceptional knowledge, easy of doing business and great prices make them my vendor of choice for dealer and my experience is always a great one. The exceptional knowledge, easy of doing business and great prices make them my vendor of choice for all my vehicle needs. I totally recommend this dealer. More

Working with Rod East was the best experience that I have had in a very long time. The sales representatives are very knowledgable about their products and vehicles, the managers are very polity and welcomi had in a very long time. The sales representatives are very knowledgable about their products and vehicles, the managers are very polity and welcoming, the atmosphere is very calm making it very easy and pleasant to conduct business. More

I had not had a Volkswagen in 15 years and quality has increased. Rod East VW had a great selection of new inventory, Paul Hernandez was very respectable to me and my needs. He had a great knowledge of a increased. Rod East VW had a great selection of new inventory, Paul Hernandez was very respectable to me and my needs. He had a great knowledge of all the products and assisted without being pushy. All the staff at Rod East VW are superb and have re-invented what Customer Service is supposed to be. Service Dept is also efficient and friendly. Thanks All! Richard Morales More

Daniel is always willing to help us out. We purchased two vehicles last year. Very willing to help us find the right vehicle for us. We didn't have a lug nut for the tire and he came out to the house t two vehicles last year. Very willing to help us find the right vehicle for us. We didn't have a lug nut for the tire and he came out to the house to help us change our tire. When going into service, Solomon and others at the dealership always call me by name when entering the shop and try to complete service to my vehicle in a timely manor. More

This by far has been my best buying experience ever! From my salesman, Danny, to the manager, Dado, and Richard in finance everything was smooth. I will and have recommended Rod East to everyone I know From my salesman, Danny, to the manager, Dado, and Richard in finance everything was smooth. I will and have recommended Rod East to everyone I know. I have purchased my last four volkswagens from Rod East and have never been dissappointed. I am so pleased with their customer service that I drove from El Paso to San Antonio (8 hours) in order to do business with Rod East. More

First Class service all the way. From the moment we walked in and started worked with Daniel, I knew it was going to be a good experience. The entire staff at the dealership was knowledgeable and eage walked in and started worked with Daniel, I knew it was going to be a good experience. The entire staff at the dealership was knowledgeable and eager to answer any concerns we had, and never put any pressure on us. I enjoyed the whole experience so much, that I brought a friend over there two weeks after I got my GTI and she bought a Jetta that day. My wife and I have already started to save our pennies so we can go back and get a Toureg for her. More

11 of the 12 VWs I've purchased since living in Texas have been from Rod East VW, including the last 4 purchased since moving from San Antonio to Houston. Why drive 400 miles round-trip to purchase and s have been from Rod East VW, including the last 4 purchased since moving from San Antonio to Houston. Why drive 400 miles round-trip to purchase and service my VW? Unwavering integrity by the dealer in respecting and responding to my concerns as a customer. More