
Volkswagen of Alamo Heights
San Antonio, TX
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I was helped by John, he was amazing! Listened to what I wanted and helped me get exactly that, nothing less. It was definitely a smooth process. 10/10 would recommend to anyone. Listened to what I wanted and helped me get exactly that, nothing less. It was definitely a smooth process. 10/10 would recommend to anyone. More
Crystal is an amazing service provider. She quickly addressed everything I brought my car in for with professionalism. With other dealerships, I have not had good experiences when bringing She quickly addressed everything I brought my car in for with professionalism. With other dealerships, I have not had good experiences when bringing my car in for service (even with luxury vehicles). This visit was great. More
Expected to go in for an oil change on my gti and pay a decent chunk of change. However, to my surprise, I had a coupon in my email and didn't pay nearly as much as I had anticipated. Also, I was told it w decent chunk of change. However, to my surprise, I had a coupon in my email and didn't pay nearly as much as I had anticipated. Also, I was told it would be about an hour to an hour and a half wait. They were done in 40 to 45 minutes. Finally, they even washed my car before turning it back over to me. More
My overall experience with Abbie was great, she helped me with the entire service process of my Tiguan and she made it super easy and quick. I got my car back in just 3 hours, that is exceptional level of cu with the entire service process of my Tiguan and she made it super easy and quick. I got my car back in just 3 hours, that is exceptional level of customer service experience. I truly appreciate the service and would like to thank Abbie and the entire VW of Alamo Heights team for helping me out. More
Since our arrival we were treated with respect and very courteous personnel, very satisfied with our vehicle repair ( much better service then north park and almo mechanics seem mor knowledge at trouble sh courteous personnel, very satisfied with our vehicle repair ( much better service then north park and almo mechanics seem mor knowledge at trouble shooting then north park after three visit to north park and no results Alamo done it on one visit, thanks again More
The team goes the extra mile to help the customer. I had a $650 service bill which I was ready to pay, but the service rep was able to find a warranty to cover the cost. She did this on her own. I had a $650 service bill which I was ready to pay, but the service rep was able to find a warranty to cover the cost. She did this on her own. More
I had an appiontment at 8 am. I took my car in for an oil change and to have recalls addressed. Dropped the car off at 8 am and it wasn't ready until 6 pm. I took my car in for an oil change and to have recalls addressed. Dropped the car off at 8 am and it wasn't ready until 6 pm. More
Bryan and Andy really made trading in my car easy. I got the car I wanted and for a great deal. Andy was extremely friendly, knowledgeable, and even helped us entertain our son while we waited. If yo I got the car I wanted and for a great deal. Andy was extremely friendly, knowledgeable, and even helped us entertain our son while we waited. If you're looking for a Volkswagen, definitely go to Volkswagen of Alamo Heights. More