Volkswagen of Alamo Heights

got certified car and found out a few weeks later that the tires were rotted. they said they would not fix it even tough certified. did not seem to care obout selling a car with life saftey issues. the 11 the tires were rotted. they said they would not fix it even tough certified. did not seem to care obout selling a car with life saftey issues. the 112 point check to become certified says the tires are checked. the sales manager said i should have check the tires before i bought it. i guess you have to do your own 112 point check, they don't! Poor dealership,certified pre-owned buyers go to some one else. More

I live in Austin, there are two dealerships here; both rude and difficult. Lori was easy to work with, had great follow through and therefore, I drove to San Antonio to purchase my Jetta. rude and difficult. Lori was easy to work with, had great follow through and therefore, I drove to San Antonio to purchase my Jetta. More

It was a good experience to use the technology to gather all the information to make a decision. The negotiation was easy and overall i fell satisfied with the transaction. all the information to make a decision. The negotiation was easy and overall i fell satisfied with the transaction. More

Rod East had the right car with the right colors, especially the interior. Everyone at Rod East treated us with as friends and with respect. They worked with us to make the purchase of our new Touare especially the interior. Everyone at Rod East treated us with as friends and with respect. They worked with us to make the purchase of our new Touareg a pleasant experience. We paid more for the same car at Rod East as they had the right colors and treated us so well. More

I had a great experience dealing with this dealership. I read several reviews on Google tha made me hesitate a little. However once I spoke to Lori and Daniel my fears were squelched. I think the dealership read several reviews on Google tha made me hesitate a little. However once I spoke to Lori and Daniel my fears were squelched. I think the dealership could also use a little bit of additional parking. More

Very pleasant experience and will definitely buy my next car here also. The service I have received after the purchase has also been very exceptional. The car was delivered as promised and at the price that car here also. The service I have received after the purchase has also been very exceptional. The car was delivered as promised and at the price that was quoted. Everyone at the dealership was friendly and courteous. A professional atmosphere at all levels of service. More

Very Very disappointed in the quality of Used vehicles at Rod East. They do not give their vehicles a thorough evaluation before putting them for sale. DO NOT BUY A USED CAR FROM THESE GUYS! They will lie Rod East. They do not give their vehicles a thorough evaluation before putting them for sale. DO NOT BUY A USED CAR FROM THESE GUYS! They will lie to your FACE about the quality of the vehicle just to get you to buy it. Once you leave with the car and you find out that its not the way they portrayed and your out an additional $1000.00 in repairs, they shrug their shoulders and don't really care. If I had to do it all over again, I would have bought from carmax! More

Our car buying Experience started from the internet, and ended at the dealership signing papers. We live about 30 minutes from the dealership and we found it easier to do everything over the phone and inte ended at the dealership signing papers. We live about 30 minutes from the dealership and we found it easier to do everything over the phone and internet. Even though it was done this way not a bit of service was sacraficed. Gave lowest price from the get go. Overall experience was fantasic and would highly recommend. More

Received timely professonal service/information from the first contact through the purchase and delivery of my vehicle. I was expertly guided through each phase of my acquisition process by the team of Esqu first contact through the purchase and delivery of my vehicle. I was expertly guided through each phase of my acquisition process by the team of Esquivel and Espinosa. No question was left unawsered. I was extremely impressed by sales and parts personnel department knowledge. I have recommended Rod East VW to my friends and family. I would recommend this Dealership to anyone regardless of the Buyers knowedge. Marvin Parchman More

I searched for a 2005 VW Passat DTI Wagon for quite some time without success. After I located the car I wanted(on the internet), I contacted Rod East VW, and was able to reach a deal after a few short back time without success. After I located the car I wanted(on the internet), I contacted Rod East VW, and was able to reach a deal after a few short back and forth negotiations, even though I did this entire transaction over the internet. Daniel Saenz was a suuperb salesman and worked with me dilligently until we had an agreement. He even sent videos and service records of the car to me via email prior to the sale. The car arrived as advertised and my wife are extremely happy with it. But the best part of Rod East Volkswagen happened just 3 days after the car was delivered. I discovered the car needed a new $535 ignition assembly and that was repaired by my local VW dealer and paid for by Rod East VW in San Antonio, Texas! Clearly, the dealership(Rod East VW) wasn't required to do so, but they stepped up and didn't even hesitate to take care of me...almost 2,400 miles away. They even paid the bill to have my car towed to the local VW dealer! I absolutely would recommend this dealership and plan on using them the next time I am shopping for a vehicle. Dado(The Sales Manager) and Daniel are the best. I am almost 59 years old, and have dealt with a lot of car dealerships in the past, but NOBODY compares to ROD EAST VOLKSWAGEN IN San Antonio, Texas!! More