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Volkswagen of Alamo Heights

San Antonio, TX

4.5
554 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 554 reviews

August 01, 2015

Highly recommend! We recently purchased a 2015 Golf at this dealership. This was the 3rd VW dealer we visited, and though all were great to work with, we really connec More

by TK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Panayotov
July 18, 2015

Great service Excellent service! Ramiro guerra was our sales consultant and was patient with us while deciding which vw Jetta we wanted and kept us updated thoughou More

by jjsilvestri1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro guerra
May 07, 2015

Stay awhile and listen. Over all I am extremely frustrated with how business was done here. I found the car i wanted after 20 minutes of being there. it took 6 hours to figur More

by Solid_mentor118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul, Ramiro, Andy ( I don't remember last names)
May 27, 2014

Patient Professional Dedicated Salesperson Chivalry is not dead people! I had the greatest experience ever this week with Julio Carmona at Volkswagon of Alamo Heights. We were not sure what w More

by mkellogg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Carmona
December 21, 2013

Do not purchase a used vehicle from Volkswagen of Alamo Heights. I made the mistake and I am astonished at the absolute disrespect I received from the sales and service team after the sale. Members in m More

by Jenson2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Solis, Frank Gonzalez, Archie Raimer, Luis Martinez
August 14, 2013

We could not have asked for a better team of sales and customer service. They have all been very helpful. The car met all of our expectations and more. Our only regret is that we didn't buy a Volkswagen s More

by Ksummerlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Marbury, Craig Hubbard, Lori Esquivel
July 09, 2013

The service manager (Jay Maynard) was very condescending and rude when I had a complaint about the service done to my vehicle. He made me feel like I was just a dumb customer and I didn't know what i was ta More

by lmw52885
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Maynard
January 30, 2013

I walked into the dealership on 1/18/13 with $5000 in my pocket and I knew exactly what I was looking for; a used 2010 Jetta. I dealt with Marcey Morales in regards to my trade and the sale of a newer vehic More

by jsaizdesigns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcey Morales, Laurie (Internet Sales Manager) Wes Burke
April 11, 2012

Bait and switch. Brought new 2012 Jetta Sportwagen at a different dealer. Recently in for a check and tire rotation at 6 months, & 6400 miles. Mechanic claimed to find a clutch wear problem. After firs More

by Mickey9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Pyle
January 30, 2012

We bought two new cars (Tiguan and Golf R) from Rod East VW. Everyone from the sales manager (Luis) to our sales person (Mario) and the finance manager (Richard) were extremely friendly and professional. Th More

by tludwig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Garcia (Sales Manager), Mario Espinosa (Sales Consultant), Richard Roel (Finance Manager)
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