Volkswagen of Alamo Heights

Excellent I really like the place of how the people are nice to the customer and I'm very satisfied customer and thanks and I will continue my service there I really like the place of how the people are nice to the customer and I'm very satisfied customer and thanks and I will continue my service there More

Excellent service. Minh Thach, my service advisor, was a big help. He dealt with my insurance company and communicated with me the entire time. He saved me both time and Minh Thach, my service advisor, was a big help. He dealt with my insurance company and communicated with me the entire time. He saved me both time and money. Appreciated all he did and the excellent service we received v More

Awesome service We love our VW Passat. Our experience was amazing, again. Yes, this is our second VW. We we were lucky enough to get the same cars salesmen. He (Ralp We love our VW Passat. Our experience was amazing, again. Yes, this is our second VW. We we were lucky enough to get the same cars salesmen. He (Ralph) made picking out a vehicle easy. Explained all the gadgets in our car and was very patient. More

Great! Service was outstanding. Highly recommend for service. Had wheel locks removed and was done quickly. Also got car washed included in service and real Service was outstanding. Highly recommend for service. Had wheel locks removed and was done quickly. Also got car washed included in service and really appreciated that. More

First time here -great service dept First time to use service- had an oil change done. Very fast Chuck Hosek took excellent car of me. The free car wash much better than other dealers in First time to use service- had an oil change done. Very fast Chuck Hosek took excellent car of me. The free car wash much better than other dealers included a vacuum of the interior More

Wonderful buying Experience I am completely satisfied with my buying experience with JD De La Rosa. He did everything he could to make sure I was not only happy with the vehicle I am completely satisfied with my buying experience with JD De La Rosa. He did everything he could to make sure I was not only happy with the vehicle but that it was exactly what I wanted. Never at any point did I feel pressured to buy. In fact it was quite the opposite. He was very patient with me. I will recommend JD and the staff at Volkswagen of Alamo Heights to anyone I know wanting to buy a car and I will definitely buy from him again when looking to make another purchase. ? More

Awesome!!! Bought a used 2015 Passat from Terri and I want to say between her and Andy in finance, they made it the easiest car buying experience I have ever had Bought a used 2015 Passat from Terri and I want to say between her and Andy in finance, they made it the easiest car buying experience I have ever had. It was quick and painless. Thank you again Terri you where awesome!!!! Judy Perez More

Unorganized, unprofessional, cheats This place is a joke. Don't buy a vehicle here. I bought a low mileage used vehicle from them and car was found to have bent rims. Tried contacting This place is a joke. Don't buy a vehicle here. I bought a low mileage used vehicle from them and car was found to have bent rims. Tried contacting Michael Davila and got no response. Took them almost five weeks to pay off my trade and was one day shy of getting a 30 day late charge on my previous loan. Still after over a month haven't received my plates because when they sent them out in the mail they didn't send them priority with a tracking number. Worst dealership ever. Buy from bluebonnet dodge next time. More

New car purchase I purchased two cars from this dealership when it was Rod East, a 2006 GTi and a 2009 CC. I wanted to trade both cars in on a new 2015 Golf Sportwago I purchased two cars from this dealership when it was Rod East, a 2006 GTi and a 2009 CC. I wanted to trade both cars in on a new 2015 Golf Sportwagon. With Victoria's assistance I got an excellent deal and a fine automobile. I'm sure Bryan Pyle helped since he was my service contact from 2006 on. I do not hesitate to recommend Victoria Hammond in Sales and Bryan Pyle in Service. I am most satisfied. More

Unforgettable and amazing! 😁 This place was unbelievably great, especially our dealer; Val. He went above and beyond, he really cares and wanted to help us whether is was late in This place was unbelievably great, especially our dealer; Val. He went above and beyond, he really cares and wanted to help us whether is was late in the evening or any of the other many issues we presented. He really worked with us to not only make the buy happen, but insure us that sometimes people really do take pride in what they do and simply want to help. We even met with management who was also outstanding. Thank you so much VW and Val. We will definitely be referring you as well as return in the future. More