Volkswagen of Alamo Heights

For a first time car buyer, I was very nervous about the whole car buying experience. I have always heard horror stories about people being taken advantage of and the awful experiences they had. I am a rece whole car buying experience. I have always heard horror stories about people being taken advantage of and the awful experiences they had. I am a recent female college graduate and, from what I have heard, these two qualities are targets for the "sharks". I was treated with respect and never felt pressured. I am VERY appreciative of the quality of service I received from Paul Hernandez and the whole Rod East VW team. My experience at Rod East VW exceeded my expectations. I will never go to another VW dealership and I am grateful that I purchased from Rod East VW. More

Wonderful personal care!!!!! They remember me and treat me with great respect and care.. Each time I go to the Dealership the service personnel are aware I am coming and greet me in the drive. When my veh me with great respect and care.. Each time I go to the Dealership the service personnel are aware I am coming and greet me in the drive. When my vehicle needs additional work I am informed and given information about needed repairs and the appropriate time frame in which to have them done. Each and everytime I have had work the price is either right on or less than quoted. These are both extremely inportant to me. Would recommend Rod East VW to all my friends. More

Got an error that my right front headlamp wasn't working. Stopped by & talked to Soloman Harris about the problem. He told me what needed replacing. And, after I purchased a new bulb, he installed it hims Stopped by & talked to Soloman Harris about the problem. He told me what needed replacing. And, after I purchased a new bulb, he installed it himself and verified it worked correctly. He always gives great service, and it's one of the main reasons I continue to use Rod East VW. More

The customer service I received from Julio Carmona at Rod East was exceptional. He found the BMW I was looking for in my price range. He was able to hold the car for a week for me until I had all the require East was exceptional. He found the BMW I was looking for in my price range. He was able to hold the car for a week for me until I had all the required documentation. No other dealership would do that. I am extremely satisfied with my new car. I will definitely recommend Rod East to my friends. More

rodeast VW went the extra mile to look all over the country for exactly what we wanted. we ordered a very specific routan, and they delivered it in the condition that we had hoped. it's a great vehicle country for exactly what we wanted. we ordered a very specific routan, and they delivered it in the condition that we had hoped. it's a great vehicle with plenty of room and all the extras. our young family of 5 is very pleased with purchase and would recommend it to anyone. More

Soloman Harris was so helpful, I had called the previous day to tell him my concerns about my tires as well as a new warning light that had appeared. The light indicated that I had a defective left dipped day to tell him my concerns about my tires as well as a new warning light that had appeared. The light indicated that I had a defective left dipped beam. I for one had no idea what this was, so I called him and he told me exactly what it was and then I asked him if my tires were still okay. Solomon told me to bring my car by and that he would check it for me. I went to the dealership without an appointment, Soloman took the time to see me and he checked my tires as well as changed my defected light. I can not tell you how happy I was that Solomon was able to sqeeze me in like that. My can had only been worked on by Rod East Volk and I intend to keep it this way. THEY ARE THE BEST More

Mr. Espinosa is a very honest person. He has always provided the utmost quality of service. I highly recommend my friends and acquaintances to Rod East Volkswagen. Whenever I go in for a service, it provided the utmost quality of service. I highly recommend my friends and acquaintances to Rod East Volkswagen. Whenever I go in for a service, it is like a family atmosphere. Top quality service is always provided and the customer is # 1. More

My experience at Rod East Volkswagen was very positive because not only were the employees very knowledgeable about their products, but they were also very friendly, and pleasant to work with. I felt lik because not only were the employees very knowledgeable about their products, but they were also very friendly, and pleasant to work with. I felt like I knew exactly what I was buying and if I had any questions then and still now, I feel comfortable contacting them. More

My experience at Rod East Volkswagen was very positive because not only were the employees very knowledgeable about their products, but they were also very friendly and east to work with. I felt like I k because not only were the employees very knowledgeable about their products, but they were also very friendly and east to work with. I felt like I knew exactly what I was buying and if I had any questions then, or still now, I would feel very comfortable asking and know I would get thorough feedback. More

I had a great experience buying my new Jetta from Paul. He was very knowledgeable about the product and answered all my questions. It was my first time buying a car and everything went very well. I love He was very knowledgeable about the product and answered all my questions. It was my first time buying a car and everything went very well. I love my car and would recommend the Jetta, Paul and Rod East Volkswagen to anyone. More