Volkswagen of Alamo Heights

We had a smooth experience buying our new Atlas… The team that helped us worked with us to narrow down a doable deal. Our sales person was Michael Kraft . I recommend asking for him if you’re in the market f that helped us worked with us to narrow down a doable deal. Our sales person was Michael Kraft . I recommend asking for him if you’re in the market for buying a new vehicle. He is professional, answered all our questions and no pressure tactics which we appreciated. I recommend this dealership. It takes a good team of ppl to make a good deal happen. Starting from the Sales person to Financing. Personal thanks to Michael Kraft , Mgr. Chris & Mark in financing . Thank you Lauriana & Cristina More

Employees are always professional. I am provided a full explanation for service provided each visit. I am provided a full explanation for service provided each visit. More

Willing to work with the customer to buy their vehicle. Armando Chavarria was a great sales representative. Armando Chavarria was a great sales representative. More

Excellent Customer Service from our Service Advisor, Abbie. The Service Team is friendly and professional! Always enjoy their great attitude! Mike, The Service Manager was also very accommodating in Abbie. The Service Team is friendly and professional! Always enjoy their great attitude! Mike, The Service Manager was also very accommodating in getting my wife a loaner. Thank you Mike! Mark, The Tech that worked on our car was detailed oriented and did a great job getting our car back up and running More

Phone calls and texts not returned. Had to physically come to service counter for updates. Had to physically come to service counter for updates. More

Quick service without a reservation and they replaced my key battery for free 😊. Definitely coming back key battery for free 😊. Definitely coming back More

Excellent Communication! Elliot was on point. Hope to have him again on next Service needed. Elliot was on point. Hope to have him again on next Service needed. More

Service was nice and to the point. Waiting around and while waiting director came to chat and let me know of some events as well as gave me a gift card. All which is appreciated. Has t Waiting around and while waiting director came to chat and let me know of some events as well as gave me a gift card. All which is appreciated. Has that fun family VW energy the culture has aimed to have. More

Dealership employs courteous, knowledgeable individuals. Very attentive to your needs. Does their best to get you taken care of asap. Very attentive to your needs. Does their best to get you taken care of asap. More

Great service and accommodations. Crystal, the service advisor, was so helpful. I will only be going to Alamo Heights Volkswagen from this point forward. Crystal, the service advisor, was so helpful. I will only be going to Alamo Heights Volkswagen from this point forward. More