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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.6
664 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 664 reviews

December 24, 2023

I’ve purchased a few vehicles from AH VW and the customer service has always been on point. Friendly, informative and service for my vehicles has always been performed in a timely manner. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian/ service
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Dec 29, 2023 -

Volkswagen of Alamo Heights responded

It's great to hear that you've had consistently positive experiences with the customer service at Volkswagen of Alamo Heights! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Amazing and fast service, car was ready before promised and the courtesy inspection was pretty detailed. More

by Enrique S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Mccord
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Dec 27, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 20, 2023

Service was good, customer service was Great, my only complaint is that I had a 4pm apt and it took an hour for an oil change. BUT it was still cheaper than those con artist at take 5. More

by RG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use one
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December 14, 2023

My service rep brian was great, i had to get my car towed to the dealership. Naturally i was anxious but he updated me on the status of my vehicle and he also gelped me by giving me advice concerning mainten More

by Christian Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Report | Print
December 14, 2023

People are personable, quality product. The aesthetics of the dealership is due an overhaul, from the lighting to seating, etc. More

by oldthink
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Martinez
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Dec 16, 2023 -

Volkswagen of Alamo Heights responded

Congratulations on your new vehicle! We are thrilled to have provided you with a personable sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

My service associate, Tawni, turn a stressful situation into a very positive one by helping me get an appointment quickly and by making the whole process calm and easy for me. Thank you so much! More

by Kr7
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tawni
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Dec 08, 2023 -

Volkswagen of Alamo Heights responded

It's fantastic to hear that you had a great experience and that Tawni provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Very friendly and professional service is outstanding. I feel very comfortable bringing my car to this dealership. Thank you! More

by AudieVWcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Twani McCord
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Dec 06, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a friendly and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Excellent service! Knowledgeable technician as well as courteous, with excellent recommendations to. Keep my car running safely and smoothly. More

by cgball1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland in service.
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Dec 07, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Went to look at a 2022 Toyota Highlander based on the free carfax report provided. Was surprised to see that this vehicle's front bumper was badly damaged (probably due to an accident) and fixed with glu More

by RR
Recommend Dealer
No
Employees Worked With
Victoria Hammond, Ronnie Zapata
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Dec 05, 2023 -

Volkswagen of Alamo Heights responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced after a misunderstanding. I would like an opportunity to fix this and to earn your business, please contact me at 210-582-1198. I look forward to speaking with you. Jesus Rodriguez, General Manager

December 01, 2023

It was great experience buying my car. Mr. Armando was very professional and prompt at what he was doing. Most impressive was timing I was out with the car in short time than I spent other More

by Harihar adhikari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Chavarria
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Dec 05, 2023 -

Volkswagen of Alamo Heights responded

It's fantastic to hear that your car-buying experience with Mr. Armando was so smooth and efficient! Having a professional and prompt salesperson can make a world of difference. Getting in and out quickly with your new car definitely adds to the positive experience. Congratulations on your new vehicle!

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