
Volkswagen of Alamo Heights
San Antonio, TX
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I’m always impressed with the professionalism of the service department staff. They are very knowledgeable and courteous. My wait time is always minimal for a thorough scheduled maintenance visit. service department staff. They are very knowledgeable and courteous. My wait time is always minimal for a thorough scheduled maintenance visit. More
Easy appointment set up. Got in quickly, service advisor and rest of stall great and friendly. One of the best dealer experience. Got in quickly, service advisor and rest of stall great and friendly. One of the best dealer experience. More
Victoria in sales was great to work with. They made everything easy and I walked away with the perfect vehicle at the right price. F&I experience was fast annd easy and I got a great deal. They made everything easy and I walked away with the perfect vehicle at the right price. F&I experience was fast annd easy and I got a great deal. Would highly recommend. More
I had a recall service and asked for a shuttle ride which was accepted over the phone. I got to my appointment and in the shuttle and when I say where I need to go the stutter driver told me they don’t drive was accepted over the phone. I got to my appointment and in the shuttle and when I say where I need to go the stutter driver told me they don’t drive 15 mi. out of the dealership radius. I understand the policy but it would have been nice to know over the phone so I wasn’t stranded at the dealership without food/water (I have specific dietary restrictions). Other than that Rodney was helpful. More
I knew what I wanted when I walked in and Cameron was respectful and professional about getting it for me. I have been dealing with many dealerships to trade-in my car and decided to lease a VW for the f respectful and professional about getting it for me. I have been dealing with many dealerships to trade-in my car and decided to lease a VW for the first time. This was the best experience I've ever had in my 20+ years of leasing! More