Volkswagen of Alamo Heights

Service department was friendly and knowledgeable but waiting for repairs took longer than expected for a simple service waiting for repairs took longer than expected for a simple service More

Nice waiting area while I waited for my battery replacement, Carlos kept me updated for the whole process. Very great, will come back replacement, Carlos kept me updated for the whole process. Very great, will come back More

Underwhelming customer service this time! I was impressed with them filming of the recommendations for my vehicle it was almost to tech savvy for me but I like the transparency. My service te I was impressed with them filming of the recommendations for my vehicle it was almost to tech savvy for me but I like the transparency. My service technician didnt communicate well. Just because I'm laid back and not confrontational doesn't mean you get to exploit my passiveness More

Very pleasant experience and the people are very professional and the the dealership is clean and pleasant professional and the the dealership is clean and pleasant More

Tawni who is in the service department is great! If you need your car service call her If you need your car service call her More

After 4 VWs and 20 years,traded in so would never deal with VW again. with VW again. More

I recently shopped for a new car at VW Alamo Heights, and they were all very nice, knowledgeable and accommodating. Victoria very nicely and patiently guided me throughout the entire process and I was in and they were all very nice, knowledgeable and accommodating. Victoria very nicely and patiently guided me throughout the entire process and I was in and out without any issues. I would definitely recommend this dealership for your new car needs. More

I had a fantastic experience getting my Volkswagen fixed, and I must highlight the exceptional service provided by Tawni. Her expertise and dedication made the entire process smooth and enjoyable. I highly r and I must highlight the exceptional service provided by Tawni. Her expertise and dedication made the entire process smooth and enjoyable. I highly recommend this service center for their outstanding customer service, especially Tawni's efforts. Tawni's customer service at the Volkswagen service center was truly exceptional. Not only did she address my car's issues with utmost professionalism, but her friendly demeanor made the experience enjoyable. What stood out most was her ability to remember me from previous visits, creating a personalized and welcoming atmosphere. Tawni's attention to detail and warm approach set a high standard for customer service. I highly appreciate her efforts and the overall positive experience. More

My husband and I went in just to look to see what we really thought about the atlas cross sports, we had no intention of buying not until march or so. We went on the test drive Tim was very informative really thought about the atlas cross sports, we had no intention of buying not until march or so. We went on the test drive Tim was very informative he made the whole process of making a decision easy. We spoke with Mr: Payton and I we took a gamble and we walked out with a 2023 atlas cross sport with a tech package. And we couldn’t be happier. Thank you to the Alamo heights team you all made the process so smooth More

Victoria was very helpful and professional on getting my Tiguan the service it needed. Ask for her to help you if you need anything dealing with your car services. Thank you Victoria!! Tiguan the service it needed. Ask for her to help you if you need anything dealing with your car services. Thank you Victoria!! More