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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.6
665 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 665 reviews

February 29, 2024

I had an excellent experience. The staff was very informative, friendly and helpful. They do a great job. More

by constrictor_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal 5 stars , Nathan Ryherd
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Mar 02, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 28, 2024

Professional service staff and new service advisors. Tawni was polite, patient, and had respectful demeanor. More

by valerie leos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade McCord
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Mar 02, 2024 -

Volkswagen of Alamo Heights responded

It's wonderful to hear that you had a positive experience with the professional service staff and new service advisor, Tawni. Politeness, patience, and a respectful demeanor are key elements in providing excellent customer service. Thank you for choosing our services, and we look forward to serving you again in the future! Safe and happy driving!

February 28, 2024

I liked the friendliness and professionalism there. Rodney was helpful and knowledgeable. I want to thank you again! Cheers More

by jwelch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ward
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Mar 02, 2024 -

Volkswagen of Alamo Heights responded

We're pleased to hear that you appreciated the friendliness and professionalism and that Rodney was helpful and knowledgeable. Thank you for taking the time to express your gratitude! Cheers to you as well, and safe travels!

February 28, 2024

Awesome. Friendly. Knowledgeable. Caring. Helpful. Courteous. Outstanding. Give options. Offer choices. Ask for feedback. Go out of their way to make you More

by india502003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny
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Mar 02, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 27, 2024

Service was excellent. Brought my jetta in for ignition switch recall. Was finished ahead of schedule. More

by frdunn58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Mar 02, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 26, 2024

My service advisor, Victoria is very pleasant to do business with and very attentive. She made my experience with the dealership a very positive one :) More

by KHenao40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Jackson
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Feb 27, 2024 -

Volkswagen of Alamo Heights responded

That's wonderful to hear! Having a pleasant and attentive service advisor can greatly enhance the overall experience with a dealership. We're here to assist!

February 23, 2024

I found it easy and convenient to make the car service / maintenance appointment via a phone call to the dealership. The service was ready and prepared for me when I dropped off the car. They provided the More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni J McCord
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Feb 26, 2024 -

Volkswagen of Alamo Heights responded

We're delighted to hear that your experience with scheduling and receiving car service at the dealership was easy, convenient, and smooth. It's great that they were prepared for your appointment and provided the requested routine maintenance promptly. Thank you for choosing the dealership, and we look forward to serving you again in the future! Safe travels!

February 22, 2024

Timely and efficient. Clean waiting room and free snacks and water. Knowledgeable service representative. Well displayed new cars More

by suetta
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rodney
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Feb 25, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 22, 2024

Everyone was very nice at the dealership! It was my first time and of course I will be back! More

by gdelafuente08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Feb 24, 2024 -

Volkswagen of Alamo Heights responded

Thank you for sharing your positive experience! We're glad to hear that everyone was very nice at the dealership, and it's fantastic that you had a positive first-time visit. We look forward to welcoming you back in the future. We appreciate your business!

February 20, 2024

This was my second time visiting Volkswagen of Alamo Heights and the customer service was top notch. More

by jmoore929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
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Feb 21, 2024 -

Volkswagen of Alamo Heights responded

We're delighted to hear that you had a top-notch customer service experience during your second visit to Volkswagen of Alamo Heights. Thank you for choosing our dealership, and we look forward to serving you again in the future!

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