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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.6
665 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 665 reviews

March 18, 2024

VW of Alamo Heights always take care of the customers really well, they keep you informed and work hard to have your car ready More

by anahicarranco92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris De La Roda, Michael Kraft
Report | Print
Mar 21, 2024 -

Volkswagen of Alamo Heights responded

That's great to hear! We are glad you had a positive experience with Volkswagen of Alamo Heights and that we provided excellent customer service by keeping you informed and ensuring your car was ready on time. Safe travels!

March 17, 2024

Took my 2023 VW Atlas service at 10k miles. ..the service rep Carlos was great. More

by Brimoboa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Mar 19, 2024 -

Volkswagen of Alamo Heights responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 11, 2024

Always a great experience when I come in for an oil change or a flat tire. Everyone knowledgeable and eager to help. I’m so glad I purchased my car from them, they are honest and upfront with me and More

by gunn4me
Recommend Dealer
Yes
Employees Worked With
Rodney and Crystal
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Mar 13, 2024 -

Volkswagen of Alamo Heights responded

We're delighted to hear that you consistently have a great experience when you visit us for service. Providing knowledgeable and helpful assistance is always our priority. Thank you for choosing us for your automotive needs, and for trusting us to provide honest and upfront service.

March 10, 2024

Took my vehicle in for maintenance and several other warranty related things. I worked with David who was fantastic and went above and beyond to ensure he communicated with me every step of the way. My More

by Morgana.mcmahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Mar 13, 2024 -

Volkswagen of Alamo Heights responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 06, 2024

Staff explained the situation and the length of time it may take to repair and they did a great service on the job.Thanks again for the good work. More

by bernardsladson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Licea
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Mar 10, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 05, 2024

This was the BEST Service experience EVER! Prompt - Professional - Accurate- Clean!! I will definitely purchase here next time!! More

by hjlongoria
Recommend Dealer
Yes
Employees Worked With
Carlos -Service and Victoria Jackson
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Mar 08, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 03, 2024

Great customer care team! Lead by Leilani they kept me informed on the needs of my vehicle in real time. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lelani
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Mar 08, 2024 -

Volkswagen of Alamo Heights responded

We're thrilled to know you had a great experience with our customer care team, especially under the leadership of Leilani. Keeping you informed in real-time about your vehicle's needs is a top priority for us. Your satisfaction is our goal, and we appreciate your positive feedback.

March 03, 2024

Quick and very efficient. Benny went above and beyond in servicing my vehicle. Definitely recommend this dealership. More

by Joyyyreaghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Mar 06, 2024 -

Volkswagen of Alamo Heights responded

We're thrilled to hear that you had a quick and efficient service experience with Benny at our dealership. Providing excellent service is our priority, and we appreciate your recommendation. We look forward to serving you in the future!

March 02, 2024

Great service. Professional. Comfortable waiting area. Great central location . Easy to get to and depart More

by cokernutusa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Mar 13, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

I’m always super happy with the service at this dealership. Always courteous and on time. I appreciate you always going beyond my expectations. More

by MCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Mar 07, 2024 -

Volkswagen of Alamo Heights responded

Thank you for your positive feedback! We're thrilled to hear that you consistently have a pleasant experience with our dealership's service. Providing courteous and timely service is a priority for us, and we're glad to know we've met your expectations. We appreciate your loyalty and safe travels!

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