Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.5
589 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

Directions

By Type

Showing 589 reviews

January 10, 2025

As always the service department does NOT disappoint. Rodney is my go to service advisor but I trust any of the service advisors to take care of my 3 VW’s. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor- Rodney
Report | Print
Jan 12, 2025 -

Volkswagen of Alamo Heights responded

Hi Sal, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2025

I was waiting in the check in line for over 30 minutes. No porter was present so it was a free for all. Two vehicles that came in way after me got served first. Second they did not touch my vehicle for More

by rjmonahan2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abbie Jackson
Report | Print
Jan 10, 2025 -

Volkswagen of Alamo Heights responded

Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Lee Tinoco General Manager VW of Alamo Heights P: 512.716.5443 E: ltinoco@vwofalamoheights.com

January 07, 2025

Tawni Jade was our service advisor and she was awesome! Give her a raise ASAP! More

by Moe B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade
Report | Print
Jan 08, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. We hope you have a great day!

January 06, 2025

Donte was our sales person. He was attentive and transparent with all the information provided. His constant follow up and attentiveness made the sale transaction seamless. More

by renemunozjr09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark in Finance Dept., Donte Butler, Errolyn Cutkelvin
Report | Print
Jan 08, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. We hope you have a great day!

January 04, 2025

I have bought two brand new VW’s from this dealership and their service department is the best in town. Crystal took excellent care of my car - thank you ! More

by Dkirby60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Jan 06, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are so happy to read such a great review about Volkswagen of Alamo Heights! Please don't hesitate to reach out to us if there's anything more we can do!

January 04, 2025

Great service after the sale and during the sale , ASK for Mario Espinosa he will be upfront and honest & no games ok r sales tricks ! His cell 2104595500 ! More

by donmariovw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Espinosa
Report | Print
Jan 06, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of Alamo Heights! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2025

They got the price I wanted with the warranty and maintenance and everything I want in the vehicle thank you Roselyn More

by madisonstroud324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roselyn
Report | Print
Jan 04, 2025 -

Volkswagen of Alamo Heights responded

Hi, thanks for your praise and kind comments about Roselyn. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Volkswagen of Alamo Heights!

January 02, 2025

Service center was backed up and there was a bit of a wait but service was still great. Everyone had a great attitude. More

by Agant10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbie Jackson, Donte Butler
Report | Print
Jan 04, 2025 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 31, 2024

Excellent customer service. Promptly attended to me as I arrived at the dealer for services. More

by lilianngante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbie
Report | Print
Jan 02, 2025 -

Volkswagen of Alamo Heights responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2024

Hi! Great service!! They took care of me fast and when I needed extra time they understood. It helped me alot thank you 😊 More

by Coopermaria302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He works at the car service, black man no glasses.
Report | Print
Jan 01, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

1
2
3
4
...
59