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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.5
613 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 613 reviews

February 10, 2025

Always professional and prompt service. My reservation was there, Carlos my service advisor was very helpful and the work was done on time. More

by pwrcu66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Feb 14, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy to hear you had such a positive experience with Carlos! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2025

I love this dealership, the staff is very knowledgeable and friendly! I highly recommend them if you are looking to purchase a vehicle or need service! More

by lauraann3383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbie
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Feb 12, 2025 -

Volkswagen of Alamo Heights responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Thanks for the recommendation, and have an amazing day!

February 08, 2025

Service was excellent. I was immediately greeted. Everyone was ready to help me. Tawni was great More

by Jan1770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni
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Feb 12, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tawni here at Volkswagen of Alamo Heights! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Volkswagen of Alamo Heights!

February 07, 2025

Excellent dealership to work with. Leilani was super!! She communicated extremely well by text, notified me when the ordered parts were in, and they took care of the repair as quickly More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
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Feb 12, 2025 -

Volkswagen of Alamo Heights responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 07, 2025

Chrystal is very personable, helpful and very kind thank you for you great service, she is truly a sweetheart More

by samiraammouri2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrystal
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Feb 11, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy Chrystal could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

February 06, 2025

Nice people and great service. Took my veh in for oil change. Was quick in and out More

by denisekoenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Feb 11, 2025 -

Volkswagen of Alamo Heights responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 03, 2025

Service area always clean and easy to get in and get you going quickly when needing service. More

by hhopes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Feb 06, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2025

Great service from start to finish! Staff is always kind, helpful, friendly and trustworthy! I have been going there since I purchased my VW in 2017 and felt the same way ffrom day 1! More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney and Crystal in service department! The best!
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Feb 03, 2025 -

Volkswagen of Alamo Heights responded

Hi Lisa, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 29, 2025

Ramon did an outstanding job with my service needs, and kept me informed throughout the entire time. More

by johnkod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
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Feb 01, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for taking the time to leave a review for us at Volkswagen of Alamo Heights. We're happy we could meet your expectations! We hope to see you soon!

January 28, 2025

The service was excellent, which was thorough with a quick turnaround. Everything was to my complete satisfaction. My service agent very friendly and answered all of my questions. More

by hermanriegel4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbie Jackson
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Feb 01, 2025 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

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