Volkswagen of Alamo Heights

Great customer service every time! This is my first Volkswagen and guaranteed won’t be my last. Thank you for always taking great care of my vehicle. This is my first Volkswagen and guaranteed won’t be my last. Thank you for always taking great care of my vehicle. More

This dealership is very good and they really try to do their best and take care of every customer their best and take care of every customer More

Great service today the rep was excellent kept me informed. Thanks for cleaning the car informed. Thanks for cleaning the car More

Always ready to perform whatever is needed. Keeps me aware of how service is going while I wait. Always friendly Keeps me aware of how service is going while I wait. Always friendly More

Very up front about costs, not too expensive considering the work needed. Waiting on a back ordered part kept the car in the shop longer than I would've liked, but they were very transparent and kept me in the work needed. Waiting on a back ordered part kept the car in the shop longer than I would've liked, but they were very transparent and kept me in the loop. More

Amazing deals and staff/management that does their best to work with you on getting the price you want. to work with you on getting the price you want. More

Rodney was very nice and pleasant. The only thing I can say negative is that I waited 3 and half hours for an oil changes. I was okay with the 2 hr wait then the employee checked becau The only thing I can say negative is that I waited 3 and half hours for an oil changes. I was okay with the 2 hr wait then the employee checked because I thought it was almost done and the vehicle was still not worked on. It would’ve been nice to know or I would’ve returned to work. More

Check in was smooth and everyone was very friendly. Our maintenance was handled in a timely manner and I appreciated the text updates. Our maintenance was handled in a timely manner and I appreciated the text updates. More

Very busy service department but went smoothly. No complaints of wait time had 7 am appt No complaints of wait time had 7 am appt More

Excellent staff, service, work done within allotted time as promised, facility and staff members very considerate of my grandson as promised, facility and staff members very considerate of my grandson More