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Volkswagen of Alamo Heights

San Antonio, TX

4.5
643 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 643 reviews

March 30, 2025

I went to go have my oil change with Tawni McCord when the service advisor went to go, tell her I was there. She actually came out to greet me and to help me, and when my car was in service, she kept in t More

by rubensalinas52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni McCord she deserves five stars
Apr 01, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for taking the time to leave a review for us at Volkswagen of Alamo Heights. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 30, 2025

Abbie was my rep. She let me know every step that had to do with my car. Been dealing with Alamo Heights VW for years an still love them. A shout out to Kyle Hind Gene More

by Moethugs21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abbie@ Alamo Heights and Kyle Hinds Gene Messer Lubbock
Apr 01, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of Alamo Heights! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

I made an appointment everything went fine, done as fast as possible for oil change and offered a tire rotation More

by Cmgb73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 29, 2025 -

Cmgb73 responded

Service was great took a little long but snacks coffee water helped

Mar 29, 2025 -

Cmgb73 responded

Great service

Mar 29, 2025 -

Cmgb73 responded

My service person was perfect

March 29, 2025

The sales people were very nice and they were able to get my car done extremely fast, great work! More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot
Mar 30, 2025 -

Volkswagen of Alamo Heights responded

Hi Mason, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Great work. Fast services. Friendly staff, clean facility, great communication, good customer service, everyone greats you with a smile More

by Rob.new1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 28, 2025 -

Volkswagen of Alamo Heights responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2025

Quick and courteous they answered all my questions and got me on the road. Very pleased with the service. More

by DRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cameron, Victoria Hammond, James Ward
Mar 28, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2025

The service department could be better! But the staff is friendly. And the lobby area is comfortable More

by franklawrence95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 28, 2025 -

Volkswagen of Alamo Heights responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Robert C. Geary General Manager Volkswagen of Alamo Heights Rgeary@vwofalamoheights.com

March 24, 2025

Tawni helped me with getting my vehicle fixed. She was very helpful at every step along the way. she gave me regular updates until my vehicle was ready for pick up. More

by manuel_marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni McCord
Mar 28, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2025

The service representatives are outstanding. Not only are they knowledgeable but also communicate clearly and concisely. They are pleasant and courteous…: a joy to deal with. More

by 👨‍🏫 teacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Auden and Crystal Ayden.
Mar 22, 2025 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2025

The advisor was very courteous and extremely helpful The work was done quickly and the car cleaned before being returned to me. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Audas
Mar 20, 2025 -

Volkswagen of Alamo Heights responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of Alamo Heights! We are always more than happy to assist you if anything else comes up. Take care!

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