
Volkswagen of Alamo Heights
San Antonio, TX
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I have a fondness for Volswagon vehicles,subsequently I have had a positive relationship with Alamo Heights VW. I have purchased three VW's in (6) yrs. I have had a hughly positive experiences, and have re have had a positive relationship with Alamo Heights VW. I have purchased three VW's in (6) yrs. I have had a hughly positive experiences, and have recommended them to family and friends. Sales and service are exemplary. I highly encourage all to share my experience. More
Giving a “5” rating for service advisor Tawni Jade as far as customer service when at the dealership but there is a DEFINITE problem when trying to contact the dealership by phone. Got put on hold several as customer service when at the dealership but there is a DEFINITE problem when trying to contact the dealership by phone. Got put on hold several times and finally hung up because no one picks up. Very frustrating to not be able to speak to someone when have questions. Even though this is the closest dealership to our home will definitely think long and hard about purchasing another vehicle from dealership that has such lousy telephone etiquette. More
We visited 4 dealerships and chose to do business at Alamo Heights VW because they worked with and FOR us. Our salesman, Jordan, made us feel comfortable and worked hard to get us the deal we needed an Alamo Heights VW because they worked with and FOR us. Our salesman, Jordan, made us feel comfortable and worked hard to get us the deal we needed and continues to take my calls and help me out. I 100% recommend the dealership and Jordan. More
I've had my Jetta serviced at VW at Alamo Heights for a few years and I've always received outstanding service. Carlos Lica has always provided honest and exceptional customer service. few years and I've always received outstanding service. Carlos Lica has always provided honest and exceptional customer service. More
Crystal went the extra distance to review previous work invoices to find battery and see that it was still Under warranty. Got the 110,000 mile maintenance done. She assured me I’d be back on the road by e invoices to find battery and see that it was still Under warranty. Got the 110,000 mile maintenance done. She assured me I’d be back on the road by end of day. Promise kept and I’m much appreciate Alamo VW keeping their word. More
My salesman was awesome from start to finish . Very knowledgeable on this product ( my new Tiguan). Every one was friendly, They respected My time. Overall a great experience. 😊 Very knowledgeable on this product ( my new Tiguan). Every one was friendly, They respected My time. Overall a great experience. 😊 More