Volkswagen of Alamo Heights

Elliot was really attentive and knowledgeable, which made the whole process very easy. Thank you the whole process very easy. Thank you More

Came in for an oil change, didn’t honor the 45. 95 price. Plus wanted price on tires, discussed and all she had was the oem tires, asked about alignment she noted down, but after she started giving 95 price. Plus wanted price on tires, discussed and all she had was the oem tires, asked about alignment she noted down, but after she started giving services and prices, The alignment was going to cost be around 300. Dz and tires were 696.dz and the oil change was 89.95. Asked for the oil change that got me here, simply said that if other services were needed, special don’t apply, when I started to reduce the services and eliminate the alignment, plus the diagnosis for fuel injection system , she gave me a 10% discount, but said it wasn’t allowed , I stated it was the price that got me to switch dealerships, I only got the tires and the oil change More

Service staff were very helpful. .Crystal was great and very knowledgeable and professional……Thank you! .Crystal was great and very knowledgeable and professional……Thank you! More

We had a smooth experience buying our new Atlas… The team that helped us worked with us to narrow down a doable deal. Our sales person was Michael Kraft . I recommend asking for him if you’re in the market f that helped us worked with us to narrow down a doable deal. Our sales person was Michael Kraft . I recommend asking for him if you’re in the market for buying a new vehicle. He is professional, answered all our questions and no pressure tactics which we appreciated. I recommend this dealership. It takes a good team of ppl to make a good deal happen. Starting from the Sales person to Financing. Personal thanks to Michael Kraft , Mgr. Chris & Mark in financing . Thank you Lauriana & Cristina More

Employees are always professional. I am provided a full explanation for service provided each visit. I am provided a full explanation for service provided each visit. More

Willing to work with the customer to buy their vehicle. Armando Chavarria was a great sales representative. Armando Chavarria was a great sales representative. More

Excellent Customer Service from our Service Advisor, Abbie. The Service Team is friendly and professional! Always enjoy their great attitude! Mike, The Service Manager was also very accommodating in Abbie. The Service Team is friendly and professional! Always enjoy their great attitude! Mike, The Service Manager was also very accommodating in getting my wife a loaner. Thank you Mike! Mark, The Tech that worked on our car was detailed oriented and did a great job getting our car back up and running More

Phone calls and texts not returned. Had to physically come to service counter for updates. Had to physically come to service counter for updates. More

Quick service without a reservation and they replaced my key battery for free 😊. Definitely coming back key battery for free 😊. Definitely coming back More

Excellent Communication! Elliot was on point. Hope to have him again on next Service needed. Elliot was on point. Hope to have him again on next Service needed. More