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Volkswagen of Alamo Heights
San Antonio, TX
652 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 652 reviews
April 17, 2025
Well the journey was long, but the wait was worth it! I’m very appreciative for Rodney’s and Mike’s help through this lengthy process of replacing my engine! Thank you VW Team! I’m very appreciative for Rodney’s and Mike’s help through this lengthy process of replacing my engine! Thank you VW Team! More
by hjhernandez
Employees Worked With
I only worked with Rodney and Mike. A special thanks to Taugny and Scott
April 16, 2025
Leilani is wonderful! She was polite, professional and very efficient. She scheduled my service same day and was able to have everything completed in a reasonable amount o She was polite, professional and very efficient. She scheduled my service same day and was able to have everything completed in a reasonable amount of time. She kept me informed throughout the process. 5 stars for Leilani. I will continue to ask for Leilani for future service on my vehicle. More
by TSA
Employees Worked With
Leilani
April 15, 2025
Great communications with me by the service advisor regarding on what’s going on with my vehicle. Service advisor is friendly and answered all my questions. By the way, the window glass at your facilit regarding on what’s going on with my vehicle. Service advisor is friendly and answered all my questions. By the way, the window glass at your facility needs cleaning and the lot needs sweeping. More
by Ron
Employees Worked With
Customer service rep
April 14, 2025
I found the staff, especially Crystal, to be exemplary. The only problem I had when making my appointment over the phone was dealing with a woman of color who gave me much attitude. The only problem I had when making my appointment over the phone was dealing with a woman of color who gave me much attitude. More
by ecaguirre54
Employees Worked With
Call center person
April 12, 2025
This is my first Volkswagen ever and it needed some repairs and maintenance done to it. Carlos the service advisor was so patient and went above and beyond helping me. repairs and maintenance done to it. Carlos the service advisor was so patient and went above and beyond helping me. More
by chatmantay
Employees Worked With
Carlos Lichea
April 10, 2025
Tawni was a fantastic service advisor! She was genuinely concerned with ensuring I knew everything that was going on with my car, and on top of that, was one of the most genuinely nice peo She was genuinely concerned with ensuring I knew everything that was going on with my car, and on top of that, was one of the most genuinely nice people I’ve met at a dealership. More
by RWB8551
Employees Worked With
Tawni McCord
