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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.5
553 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 553 reviews

December 21, 2024

Excellent service and attention to the issue that my vehicle was bought in to be seen for. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade
Report | Print
December 21, 2024

Couldn't be fixed before picking up. Parts unavailable. Dropped off at 11 am Saturday and didn't get back until closing on Tuesday. Way too long in my opinion. Also, I had a gas tank doo More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abbie was nice, service time was too long.
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December 20, 2024

The service rep, Crystal, made my visit acceptable. Service departments for me are like the dentist for a root canal More

by Renardwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
December 19, 2024

Leilani Rodriguez was an absolute pleasure to work with. Another great experience at VW of Alamo Heights! She kept me up to speed through the entire process. She is definitely a keeper! More

by villasuitegv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Dec 21, 2024 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

I took my vehicle to fix some issues. Mike Terry was amazing! He guide me through what we needed to do and made sure everything went smoothly. Truly grateful for him! Very happy with the More

by Mrbubba210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Terry
Report | Print
Dec 21, 2024 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found Mike to be so supportive during your experience here at Volkswagen of Alamo Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2024

This dealership has wonderful, thorough and friendly service. Ramon was extremely helpful and went above and beyond to make sure my repairs were taken care of. He is very knowledgeable and understanding More

by Kerrimcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon in Service was amazing! Went above and beyond to take care of my car needs.
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Dec 20, 2024 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found Ramon to be so supportive during your experience here at Volkswagen of Alamo Heights. Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Tawni did a great job keeping me informed about the wait time and progress. Very friendly and accommodating. More

by claudia_ramos
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade
Report | Print
Dec 20, 2024 -

Volkswagen of Alamo Heights responded

Hi, we're happy to hear you had such a positive experience with Tawni! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2024

Quick and easy. None of that back and forth game other dealerships play. Helpful. Friendly. More

by Lisa020970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Espinosa
Report | Print
Dec 20, 2024 -

Volkswagen of Alamo Heights responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

December 16, 2024

It was with good attention, also with good service. .it not took long time to wait. More

by Jesus Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbie Jackson
Report | Print
Dec 20, 2024 -

Volkswagen of Alamo Heights responded

Hi Jesus, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2024

Guus vere busy today but very helpful at the end. Thanks for cleaning my car for me, that was awesome More

by yenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Dec 20, 2024 -

Volkswagen of Alamo Heights responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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